Reviews, Sales, and Service Ratings for
Berkshire Hathaway Travel Protection

I had to cancel my trip because my son was exposed to Covid and then he ended up getting it. I was told that the policy only covers us if we actually go on the trip and then he gets covid. Is that correct? I thought that I was buying a policy that protected me from loss due to covid in general. Please adivse and thanks.

You guys work so hard to find any reason to deny claims.
What the purpose then of having insurance if you give the customers the run around ??

I went on my trip as planned to South Africa, Botswana, Namibia and Zambia. I've had a great trip and just am planning to stay a bit longer to avoid traveling during a busy time of the year with the recent surge, because we are quite safe where we are located in South Africa.

My only disappointment was not being able to extend my policy, because I missed the deadline.

I plan to file a claim for some medical issues that arose, but nothing as serious as COVID fortunately.

Thank you,

Marc Romanelli

too long of a wait to talk to someone at Berkshire Hathaway - but once I finally was able to speak to a human, my questions were answered.

I broke a tooth 2 days before I was scheduled to leave. Called customer service. They looked for a dentist but due to the time and because I was leaving soon, could not help me. They will not cover costs once I get home and have it fixed even though I was injured on the trip. Waste of time, money and energy.

I bought this travel insurance very first time because of COVID.
We did not get on the flight out because my husband was not feeling good.
I emailed but I got an email back that I need to call 844 411 2487 #5.
I called and no one was available, the business hour is same as my work hour which is so inconvenient for me.
I will make time to call to claim but I'm very disappointed how they serve your client.

I did not get an email confirmation from Berkshire Hathaway, so I called to ensure I did have travel protection. I found out I owed more than originally charged. I got my email confirmation a few days before I left for my trip.

Professional, courteous

So far, so good. I've just returned home and am in the process of completing my claim.