Reviews, Sales, and Service Ratings for
Berkshire Hathaway Travel Protection

I could not sign into my account to file a claim. There is no IT support to help with this.

My only interaction was because several days after purchasing I realized I had entered the wrong return date. I called the customer service number and told them what happened. They amended the policy and I paid for the extra days with no hassle.

I've had quite a tumultuous experience with Berkshire, particularly concerning their website and communication channels. Firstly, their website setup seems flawed. Despite using the same email for the policy and account registration, the system erroneously stated that no policy was associated with the email. This technical oversight necessitated a call to file a claim, which was a tedious process.

Furthermore, their responsiveness via email leaves much to be desired. I attempted to submit a claim through email, but there was a glaring lack of acknowledgment or response until I resorted to calling them directly. It's also rather perplexing that they don't automatically provide claim confirmations via email; one has to specifically request it.

Overall, my experience with Berkshire has been less than satisfactory. The combination of website issues and poor communication has made the entire process quite exasperating. I hope they take these concerns seriously and make necessary improvements.

We filed a claim for trip interruption as Hurricane Idelia came through Florida. We had to return home after two days. Claim is still in process.

Unsatisfactory overall. Incorrect information provided by customer service on 1st call. Difficult to file claim on-line despite clear statement that on-line claims could be filed. Nonsensical answers from customer service again on 2nd and 3rd calls.

I've never had to file a claim before with travel insurance, so I am not sure how long it takes. I hope to hear from them shortly.

They've been very unsatisfactory. I filed a claim and have been told it probably won't be covered. Terrible service.

During my recent trip to Europe, my luggage did not make it to my intended destination. In this stressful situation, I reached out to Berkshire Hathaway for assistance, and I must say, their responsiveness and support were commendable. They guided me through the entire process with great professionalism.

I was pleasantly surprised at how straightforward the online claim submission was and to my delight, my claim was swiftly approved. Even more impressively, within a mere week, the funds were deposited directly into my bank account.

am more than satisfied with the outcome and their outstanding customer service.