Berkshire Hathaway Travel Protection
Overall Rating 4.3 out of 5
Overall Rating 4.3 out of 5 596 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    August 16, 2023
    Paul from FL Verified Squaremouth Customer

    I called customer service to change the start date of the actual trip. This was done quickly with no additional charge. Overall, I was very pleased with the experience.

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    5 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    August 10, 2023
    Celia from IN Verified Squaremouth Customer

    Initial policy setup was straightforward, fees were reasonable, and early communication was thorough. Claims for unexpected delays in travel are still pending, so am still evualating the overall value of the insurance itself but am hopeful that it will prove handy to have because I travel a fair bit and the peace of mind would be well worth it.

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    5 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    August 10, 2023
    Lin from IL Verified Squaremouth Customer

    My initial flight was cancelled while I was on my way to the airport and I was rebooked on a flight the following day; it was fairly easy and quick to file a claim for my extra trip to the airport, and the claim was handled and granted within a week or so. This is my first time buying travel insurance and I'll definitely be doing it again!

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    11 out of 12 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare Lite
    Review Received:
    August 6, 2023
    Lisa from WI Verified Squaremouth Customer

    Initial trip was delayed due to covid, needed to ask for change of dates with proof of change. It was done which I was pleased with, however, the process was not smooth and initially got different answers from different people.

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    8 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    August 6, 2023
    Heidi from NJ Verified Squaremouth Customer

    Everything I needed for peace of mind. Agent answered questions to make my choices.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    August 5, 2023
    Anna from FL Verified Squaremouth Customer

    It was easy enough to make a claim. Now we are waiting for refund.

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    August 2, 2023
    Pam from FL Verified Squaremouth Customer

    On July 27 I called you and spoke to Rhonda who was very helpful. I explained that we left the U.S. on June 28 for Reykjavik, Iceland to begin a cruise on the Greg Mortimer on July 1. The trip was cancelled as the ship got caught in pack ice and destroyed a propeller and was towed to northern Norway for repair. We were given half price off a shorter cruise departing Swalvard on July 8 and had to make our way there. She told me that I would receive an email with a link to the claim form. I'm still waiting for that link. Please advise. We kept all receipts regarding this.

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    6 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    July 22, 2023
    Margaret from OH Verified Squaremouth Customer

    I was very pleased with how easy the process was and how very helpful the person with whom I speak was

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    3 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    July 21, 2023
    Theresa from OH Verified Squaremouth Customer

    Thank your for being so easy to interact with and efficient in generating our medical insurance coverage for our Ireland trip. We did not have to use the additional coverage, however, it allowed a peace of mind if we needed to asked for support. The trip was great. We explored the country both north, south, east and west. We returned healthy and happy to be home.

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    3 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    July 12, 2023
    Ro from NY Verified Squaremouth Customer

    While at an Airbnb in Italy, the house was broken into and robbed of all our cash and everything valuable. Dealing with Airbnb has been a nightmare. I am glad I purchased trip insurance, but my stolen jewlery is only worth $500 per a person according to the policy. It is obviously better than nothing, but not anywhere close to the value of my stolen items.

    Review Updated: 08/11/2023

    We had a theft while in an Airbnb in Italy. I am getting the runaround from everyone other than Berkshire Hathaway. Once I sent our police report and receipts in, we quickly received pay out on our policy. I will definitely use them again for travel. I will never use Airbnb again. They ruined our vacation.

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    11 out of 11 people found this review helpful