0.2% (15) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
63
4 stars
21
3 stars
14
2 stars
7
1 star
8
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
8,565
Since 2017
MONTHLY SALES
30
Average Monthly Sales Since 2017
REVIEWS
113
Since 2017
Overall Rating
4.08 out of 5
Overall Rating 4.08 out of 5
113 Reviews Since 2017
Customer Reviews for Cat 70
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I have purchased three policies from CAT 70 in the past 9 months. They offer the best combination of coverage and price l have found. Moreover, the customer service staff are empowered to solve directly problems caused by third party cancellations and altered government restrictions. I have faced both and was happy with the CAT 70 solutions.
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9 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plan
Review Received:
October 3, 2021
Kent from TN
Verified Squaremouth Customer
Did not make a claim but it gave us pace of mind
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0 out of 4 people found this review helpful
Rating 2 out of 5
Policy:
Travel Plan
Review Received:
September 30, 2021
Peter from OR
Verified Squaremouth Customer
This claim was run through a medical claims company and we had a delayed baggage claim. We spent hours on the phone in England working on recovering the bag and we were directed by the insurance company to "buy whatever we needed" We did not buy anything until after 5 days of arriving in England because we finally gave up on getting the bag returned. We spent $500 on clothing shoes and personal effects for my wife because we were attending a wedding and she only had the clothes she arrived in with her. There is a loophole in the fine print that says they only allow expenditures of $100 per day. Because we waited to buy things until the fifth day and we got the bag on the seventh day they only awarded us $100. I spent countless hours on emails with this company and they led me to believe that they would cover the whole expense. They used the fine print to get out of it and legally they are correct.
I would not use them or recommend them again.
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40 out of 41 people found this review helpful
Rating 3 out of 5
Policy:
Travel Plan
Review Received:
September 26, 2021
Marlene from MA
Verified Squaremouth Customer
I am having trouble filing a claim. Never received confirmation after 3 or 4 attempts. So, I mailed in the documents.
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18 out of 20 people found this review helpful
Rating 4 out of 5
Policy:
Travel Plan
Review Received:
September 26, 2021
April from CO
Verified Squaremouth Customer
I bought insurance hoping to never use it. It definitely took a lot of the fear and worry out of my travels. I had never bought travel insurance before. I always traveled with “luck”. Now I’m a little older and a lot wiser and there’s a global pandemic happening so I definitely needed coverage just in case. I have more trips coming up and I plan on buying insurance again through Cat70.
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1 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plan
Review Received:
September 26, 2021
Brandi from NE
Verified Squaremouth Customer
Very helpful to change locations for coverage a week prior to departure!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plan
Review Received:
September 17, 2021
Linda from TX
Verified Squaremouth Customer
Thankfully we did not need to use the policy. In these trying times it was comforting to know we had help if we needed it.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Plan
Review Received:
September 14, 2021
Rachel from VA
Verified Squaremouth Customer
I called the company with questions about the policy, but no one could answer them and the policy written is vague…
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11 out of 12 people found this review helpful
Rating 4 out of 5
Policy:
Travel Plan
Review Received:
September 9, 2021
Cynthia from TX
Verified Squaremouth Customer
Initially, we had great difficulty getting assistance because of dropped calls and bad connections. After numerous attempts, we were finally able to get a Claims file started, as well as receive a Claim number and Claim form. They do not offer the 24 hour assistance that is stated in our policy. When you call that number, it tells you to call back during business hours Monday-Friday.
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23 out of 23 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plan
Review Received:
September 3, 2021
Jim from CO
Verified Squaremouth Customer
It was a hassle free experience
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1 out of 2 people found this review helpful