Not used but glad to know it was available!
No claim needed.
Had no reason to use insurance
Although we didn't have any need for insurance, it gave us a peace of mind in case we did.
Everything was handled in a timely, accurate manner.
I cannot answer questions 1 or 3, since neither applies.
This was a wonderful trip in every way- pre arrangements, cruise, and return, so no claim was ever considered.
Had no contact with customer service during trip.
Had no claim.
Complete travel protection benefits and services for the most accurate price.
Underwritten By: Generali U.S. Branch
Underwritten Location: 7 World Trade Center 250 Greenwich Street 33rd Floor, New York, NY 10007
AM Best #: 003073
AM Best Rating: A (Excellent)
Multi-Award Winning Customer Service
Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.Read more
Customer Service is Everybody’s Job
“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read more