Sales & Service Data

TOTAL SALES
2,029
Since 2005
MONTHLY SALES
0
Average Monthly Sales Since 2005
REVIEWS
25
Since 2005
Overall Rating
4.5 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim is not yet rated
Overall Rating

2,029
policies sold

0.1%
negative reviews

0.1% (3) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    13
  • 4 stars
    8
  • 3 stars
    1
  • 2 stars
    0
  • 1 stars
    0
Top Providers
RoamRight
4.54/5
Tin Leg
4.53/5
USA-ASSIST
4.46/5

FrontierMEDEX Reviews


  • Overall Rating 5 out of 5
    Policy:
    TravMed Abroad
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I am a 72 y.o. in excellent health, better than most people 1/2 my age. Yet insurance is charged based on age, not health. You were by far the fairest and most reasonable provider I found (and I looked at many). I could not have afforded this insurance except for you fair prices. I have already referred friends to you.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    TravMed Choice Inbound to US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    customer service was excllent and friendly. The representative I dealt with ws very knowledgeable also and I felt confident the policy was suitable to my needs

    During Trip
    I had to cancel my trip due to injury within a short space of time. A refund of the unused portion was refunded with absolutely no problems and very quickly.

    Claim Process
    i did not actually claim but i was refunded with no hassle.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    TravMed Choice US Resident
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did not need any medical attention therefore cannot comment further.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    TravMed Choice US Resident
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Everything was fine before the trip. That said, one never really knows the documentation was adequate until one has a claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    TravMed Abroad
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I have never had to put in a claim, so I can't really rate them on their service.

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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