Generali Global Assistance
Overall Rating 4.33 out of 5
Overall Rating 4.33 out of 5 4,416 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    January 2, 2015
    Kathy from NC Verified Squaremouth Customer

    I experienced delayed luggage on a recent trip and had to purchase replacement clothes. After returning home I filed a claim and was reimbursed very quickly. I would recommend this policy to other travelers. I would also recommend travelers read the claim filing procedures so they are sure to save the right documentation.

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    December 31, 2014
    Jason from NY Verified Squaremouth Customer

    Like all insurance, I hoped to not use it (and fortunately, I didn't) but getting through to and dealing with a SquareMouth agent was a pleasure as it has been in the past.

    I read an article on SquareMouth and the value they place on their employees after the first time I used the service, which has kept me coming back for the past several years.

    Based on what I've learned about the company, I'm pretty confident that they will treat me well if I ever need to file a claim. It's refreshing to hear about a company that values its customers and its employees and I will continue to book my travel insurance here unless and until they prove otherwise.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 29, 2014
    Liana from NY Verified Squaremouth Customer

    I am making a claim now for my parents, who couldn't travel because of my mother was very sick. I am in the process of sending some additional documents for my claim.
    During the trip my daughter was sick and she made a visit to the doctor. I spent $153.66 for that visit. I might submit a claim for that if her insurance doesn't pay for the visit.
    So far my experience with this company was a positive one but I can say finally after the pay for my claim.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 27, 2014
    G24XRTV from CA Verified Squaremouth Customer

    I will follow up once I have completed the claim process.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 2, 2014
    Robert from PA Verified Squaremouth Customer

    excellent comparison tool or travel insurance. You can compare coverages in a clear manner with any differences shown.

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    December 1, 2014
    Philip from WA Verified Squaremouth Customer

    While on our trip, we opened a claim, however chose not to seek medical attention. Fortunately, we did not need the services, but CSA was excellent in corresponding with us while we were in Asia. They also followed up and were very professional.
    We have no hesitation in using their services in the future.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 1, 2014
    Janet from NH Verified Squaremouth Customer

    Helpful knowledgeable person to guide me through the process.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 1, 2014
    Inara from NY Verified Squaremouth Customer

    I had mistakenly used my departure date as my end of trip date. When I noticed this prior to the trip the CSA graciously made the adjustment for me.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    November 30, 2014
    Judith from PA Verified Squaremouth Customer

    My interaction with all of your personal was very positive and helpful. I will definitely use CSA again

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    November 26, 2014
    Nancy from MA Verified Squaremouth Customer

    My friend recommended your service. The policy covered everything I needed for the trip. I would recommend CSA Travel Protection. Very easy to do on the phone.Loved talking to a real person not a machine!!!

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