Fortunately, I did not have to make a claim.
No probllems, no claims, so can't rate it.
Since we made no claims, I really cannot rate performance, but the site made me, so I just gave 3 stars--"average".
I did not make a claim
I did not make a claim so I did not have any interaction with the provider.
Did not file any claims or need their assistance
Beyond receiving a thank you email with a link to the contract, there was no communication from them.
I didn't have any specific interactions w/ Global Alert before my trip, so am leaving the 1st and 3rd questions here blank.
No use of emergency hotline / other customer service before / during / after the trip.
We had no contact with them during our trip.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More