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Rating 5 out of 5Policy:
PreferredReview Received:
July 12, 2017Robert from TX Verified Squaremouth CustomerWas this review helpful to you?Trip had to be cancelled due to illness and a claim has been processed. Have not yet resolved the issue.
0 out of 2 people found this review helpful -
Rating 4 out of 5Policy:
PreferredReview Received:
July 11, 2017William from AZ Verified Squaremouth CustomerWas this review helpful to you?Fortunately I did not have to avail myself of your services. Like any insurance policy you buy, you hope you never have to use it but it gives you peace of mind knowing that it is there if you need it.
0 out of 2 people found this review helpful -
Rating 2 out of 5Policy:
Preferred PlusReview Received:
July 10, 2017Meredith Brennan from VA Verified Squaremouth CustomerWas this review helpful to you?Unexplained delays and repeated frustrations on what was a very clear cut "cancel for any reason" claim. I had to contact Glibal Alert several times over many months and even had to get a Squaremouth rep to intervene. Would not use Global Alert again.
3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
July 9, 2017Kleo Baruth Kritz from WI Verified Squaremouth CustomerWas this review helpful to you?The agent I talked to was so very helpful. I told her what I wanted and she found a policy for same amount of money that provided more coverage.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Preferred PlusReview Received:
July 7, 2017Rebecca from FL Verified Squaremouth CustomerWas this review helpful to you?Customer Service was easy to contact and provided detailed answers to my questions. I will definitely use this company on my next travel.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
July 5, 2017Ddub from CO Verified Squaremouth CustomerWas this review helpful to you?Purchase process great; trusting claims process equally reassuring in the future. Thank you.
0 out of 0 people found this review helpful -
Rating 1 out of 5Policy:
Preferred PlusReview Received:
July 5, 2017Davdell from GA Verified Squaremouth CustomerWhen I inquired about making a claim I was given two different sets of instructions to do so. The first representative told me I go do it through Squaremouth. The second representative told me I had to file with the insurance company. I am trying to sort out which is the right way to do this.
Response From:
Squaremouth:
Cheri CummingsResponse Received:
July 18, 2017Was this review helpful to you?Thank you for posting a review of Global Alert.
We apologize for your negative experience.
A member of our Zero Complaint team will contact you to discuss this further.
Please contact us at 800-240-0369 if you have any questions, we are happy to help.
1 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
PreferredReview Received:
July 4, 2017Bob from FL Verified Squaremouth CustomerWas this review helpful to you?We believe we submitted everything that was asked for in the claim instruction. Gloval Alert received the claim last week. We hope to have the claim approved within a week or two.
0 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
July 3, 2017Manfred from Florida is fine from FL Verified Squaremouth CustomerWas this review helpful to you?all went well, good for you we do NOT file a claim , therefore you made MONEY on us which is fine, since we operate under the motto, " better be SAFE than Sorry "... we did not need Medical Assistance, we will use you again, thank you, Manfred h. Braig
0 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
July 3, 2017carolyn from NJ Verified Squaremouth CustomerWas this review helpful to you?Service representative was very helpful advising me on policy limits, which saved me money and helped me select the best policy.
0 out of 0 people found this review helpful
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