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Rating 5 out of 5Policy:
PreferredReview Received:
April 28, 2017DOLORES from AZ Verified Squaremouth CustomerWas this review helpful to you?Very good experience. However, have not heard back since submitting the main part of the claim.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
April 28, 2017Charles from AZ Verified Squaremouth CustomerWas this review helpful to you?So far the entire experience has been great. Having the Insurance gave us a secure feeling and let us concentrate on and enjoy the trip. We will certainly consider Global Alert on future trips.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
April 26, 2017R.A. from NJ Verified Squaremouth CustomerWas this review helpful to you?The customer service agent was very helpful and the process was quick and easy.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
EssentialsReview Received:
April 16, 2017Jose from FL Verified Squaremouth CustomerWas this review helpful to you?I intend to file a claim the initial contact with Nancy from customer service global alert was very direct and informative, have not yet send the papers will update in four weeks
0 out of 0 people found this review helpful -
Rating 4 out of 5Policy:
PreferredReview Received:
April 14, 2017Harris from FL Verified Squaremouth CustomerHad to cancel due to injury. Still waiting on claim processing.
Review Updated: 05/15/2017
Claim resolution took longer than the company's stated turnaround time, but was resolved satisfactorily.
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0 out of 0 people found this review helpful -
Rating 1 out of 5Policy:
PreferredReview Received:
April 14, 2017Rocketski from NJ Verified Squaremouth CustomerWas this review helpful to you?I wanted to add a few days onto my trip BEFORE I started my trip. Global Alert was difficult to deal with, didn't respond to my email request, Fortunately Squaremouth stepped in and took care of my request.
0 out of 0 people found this review helpful -
Rating 1 out of 5Policy:
Preferred PlusReview Received:
April 14, 2017Brenda from PA Verified Squaremouth CustomerWas this review helpful to you?My experience with Trip Mate who handles the claim processing for Global Alert has been completely terrible. I submitted my claim on 2/3/17. I have gone on line & phoned numerous times to check on the status. The on ;one status information is completely worthless. The comments give no real indication of where the claim is in the process. When I have called & spoken to people I have been told that it was with the supervisor & a check would be processed the following week (3 weeks ago). I have received two letters a week apart requesting additional information after the check was supposedly being cut., I spoke to a really nasty person once. The last person that I spoke to last week took note that my medical treatment was all in the US & would not be covered & failed to document that so they continued to have my claim on hold waiting for medical receipts. I have obviously not received my reimbursement yet over 2 months later. Typical insurance company throwing roadblocks up to making good on the policy/ I will not do business with them again.
3 out of 3 people found this review helpful -
Rating 4 out of 5Policy:
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April 14, 2017Jon from AL Verified Squaremouth CustomerWas this review helpful to you?I will list any other feedback after the experience of filing a claim.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
April 12, 2017richard from MO Verified Squaremouth CustomerWas this review helpful to you?We were very pleased with the service we received from Global Alert. They went above and beyond to accommodate our plans
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PreferredReview Received:
April 12, 2017William from FL Verified Squaremouth CustomerWas this review helpful to you?great job.
0 out of 0 people found this review helpful
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Additional Information