Sales & Service Data

TOTAL SALES
6,726
Since 2007
MONTHLY SALES
237
Average Monthly Sales Since 2007
REVIEWS
440
Since 2007
Overall Rating
4.37 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

6,726
policies sold

0.9%
negative reviews

0.9% (62) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    255
  • 4 stars
    79
  • 3 stars
    44
  • 2 stars
    11
  • 1 stars
    10
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
InsureandGo USA
4.51/5

Global Alert Reviews


  • Overall Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    Beyond receiving a thank you email with a link to the contract, there was no communication from them.

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    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I didn't have any specific interactions w/ Global Alert before my trip, so am leaving the 1st and 3rd questions here blank.

    During Trip
    No use of emergency hotline / other customer service before / during / after the trip.

    Claim Process
    No claims.

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    0 out of 1 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    We had no contact with them during our trip.

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    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    All was easy

    During Trip
    Didn8t need to call or use.

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    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    The only thing that happened was a document received that said I was covered and what the terms were. As I had no claim, I can't really tell you about any further interaction with this company.

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I have very happy with your company because it is so easy to deal with

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Used you folks before and will continue to do so, you make it simple and easy.

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Didn't contact carrier during trip.

    Claim Process
    No claim was filed.

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I researched Several insurance companies before choosing Squaremouth. I liked the value offered and the peace of mind was priceless.

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Very easy to navigate on the web, good price in comparison with many others. Will use its service again

    During Trip
    No services were used.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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