Reviews, Sales, and Service Ratings for
WorldTrips

Kind of curious to receive this reply from the claims adjuster:

"All claims are reviewed based upon the claim documents received and the policy provisions, limitations and exclusions. Please review your Confirmation of Coverage to determine if you purchased Trip Interruption coverage and the policy for the full details about the Trip Interruption coverage."

Shouldn't they know that my policy included that coverage and if it didn't shouldn't they have told me that?

We had weather issues and while the airlines got us there in time to make the cruise, it was nice having the peace of mind we had the insurance as a back up.

The customer service representative was professional and polite. I purchased the policy approximately 24 hours before my trip and he was accommodating and helpful. Grateful to have the service. Thank you.

WorldTrips strives to provide exceptional service. Thank you for the kind words.

Great easy to use

Jonathan,

Thank you for the kind words. WorldTrips Travel Insurance wants to make things easy for the consumer. Thank you for your support.

WorldTrips pushed me off to their claims company CBP Connect, which has been very slow to process my claim. It has been over 3 weeks with no progress that I can see.

Philip,

We apologize for any inconvenience, due to the holiday’s things are taking a bit longer. You will be receiving a response this week.

Thank you for your patience.

I called Squaremouth and was sent to another company. The Agent advised me to go online for faster service. I did so and got tangled in the process. All information was accepted except my phone number. I’ve been recovering from an illness and will try again today. I prefer a live human to help me as the online experience did not go smoothly.

The experience was great as it gives a peace of mind even as you focus on your work knowing that you are covered.

Although I was surprised at how expensive the insurance was, the process was pretty easy and the salesperson explained things clearly. The tour company I was with insisted on a very high repatriation feature, and WorldTrips had a policy that fit.

I made an error with my name spelling when I bought the policy. Customer Service have be excellent help to quickly correct my mistake