I didn't quite like this insurance policy because I emailed someone regarding how I should visit an optometrist and how to file a claim, but no one responded. I paid for insurance that wasn't easy to use. This is why I am not renewing.
Thank you for posting a review.
We apologize for your negative experience.
A member of our Zero Complaint team contacted you with information on how to file a claim.
Please contact us at 800-240-0369 if you have any questions, we are happy to help.
Did not file a claim and never contacted the insurance company.
I did not file a claim so I can not rate HCC service in regards to that. However, signing up for the insurance, receiving confirmation and all necessary information regards insurance gave them a 5 star rating. I would use them again on my next trip.
Didn't have a claim
I didn't need to use my policy, and therefore can't rate the quality of their service or the ease of filing a claim.
Did not have any claims or issues during the trip.
We had no claim
Didn't submit claims
it was a great experience with SquareMouth, A++++++++++++++
I did not use any of these services during my trip, therefore I have no basis upon which to rate them.
I had no claims for this trip
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
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Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
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Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More