Sales & Service Data

TOTAL SALES
10,241
Since 2008
MONTHLY SALES
124
Average Monthly Sales Since 2008
REVIEWS
183
Since 2008
Overall Rating
4.49 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

10,241
policies sold

0.3%
negative reviews

0.3% (27) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    110
  • 4 stars
    38
  • 3 stars
    8
  • 2 stars
    3
  • 1 stars
    4
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
InsureandGo USA
4.51/5

HCC Medical Insurance Services Reviews


  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Didn't use it during the trip.

    Claim Process
    No need for a claim.

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    very easy to do business with.....

    During Trip
    I never had to contact the carrier.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I did not need it, but it was amazing the customer service and response

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I didn't have any contact with anyone. Did not need customer service.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Its too soon to tell how good is the insurance since it has yet to answer the claim.

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    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    very timely and helpful

    During Trip
    no contact required. Not applicable.

    Claim Process
    N/A

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I am not sure if I took out the right insurance for our trip, I just found the choices were so many I got a bit confused, I am a Aussie living in the Philippines, but as all went fine on the trip I did not have to find out if I made the right choice

    During Trip
    All was fine on the trip, so had no reason to contact HCC

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Thankfully, I didn't need to use it.

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    The ordering process was easy and we promptly received policy documentation as well as insurance cards to carry.

    During Trip
    We did not have any direct contact with the company. Thankfully we did not have any issues that required their help.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    We were fortunate not to need any service from our insurance. During our trip we did not experience any medical issues therefore we cannot evaluate the insurance service during the trip.

    Claim Process
    We did not have a claim.

    Was this review helpful to you?

    0 out of 4 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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