I am not sure if I took out the right insurance for our trip, I just found the choices were so many I got a bit confused, I am a Aussie living in the Philippines, but as all went fine on the trip I did not have to find out if I made the right choice
All was fine on the trip, so had no reason to contact HCC
Thankfully, I didn't need to use it.
The ordering process was easy and we promptly received policy documentation as well as insurance cards to carry.
We did not have any direct contact with the company. Thankfully we did not have any issues that required their help.
We were fortunate not to need any service from our insurance. During our trip we did not experience any medical issues therefore we cannot evaluate the insurance service during the trip.
We did not have a claim.
DID NOT USED
did NOT claime
I did not use the insurance
i did not claim
didn't need to use it, so unable to rate on several points
I didn't have to use the insurance, but the customer service lady was very polite and to have an option of the amount of coverage was nice to have as well.
I did't use the customer service
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More