Sales & Service Data

TOTAL SALES
10,580
Since 2008
MONTHLY SALES
120
Average Monthly Sales Since 2008
REVIEWS
186
Since 2008
Overall Rating
4.45 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

10,580
policies sold

0.3%
negative reviews

0.3% (28) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    110
  • 4 stars
    38
  • 3 stars
    10
  • 2 stars
    3
  • 1 stars
    5
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

HCC Medical Insurance Services Reviews


  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I am not sure if I took out the right insurance for our trip, I just found the choices were so many I got a bit confused, I am a Aussie living in the Philippines, but as all went fine on the trip I did not have to find out if I made the right choice

    During Trip
    All was fine on the trip, so had no reason to contact HCC

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Thankfully, I didn't need to use it.

    Was this review helpful to you?

    0 out of 6 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    The ordering process was easy and we promptly received policy documentation as well as insurance cards to carry.

    During Trip
    We did not have any direct contact with the company. Thankfully we did not have any issues that required their help.

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    We were fortunate not to need any service from our insurance. During our trip we did not experience any medical issues therefore we cannot evaluate the insurance service during the trip.

    Claim Process
    We did not have a claim.

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Very Good

    During Trip
    DID NOT USED

    Claim Process
    did NOT claime

    Was this review helpful to you?

    0 out of 4 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did not use the insurance

    Claim Process
    i did not claim

    Was this review helpful to you?

    0 out of 4 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    No claim

    Was this review helpful to you?

    0 out of 4 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    didn't need to use it, so unable to rate on several points

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I didn't have to use the insurance, but the customer service lady was very polite and to have an option of the amount of coverage was nice to have as well.

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did't use the customer service

    Was this review helpful to you?

    0 out of 2 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

Read more

Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

Read more

One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

Read More