I did not use the insurance
i did not claim
didn't need to use it, so unable to rate on several points
I didn't have to use the insurance, but the customer service lady was very polite and to have an option of the amount of coverage was nice to have as well.
I did't use the customer service
I did not have any customer service needs so I cannot rate it.
I did not have to use the insurance carrier during my trip so I cannot rate it
Since no medical issues arose during the trip, I have no basis for rating
Web site was easy to use.
Did not need to use insurance.
Did not need to file a claim.
they were helpful when i asked questions and took time to look up the answers.
i did not use the insurance during my trip
i did not have a claim
Confirmation and documents of the insurance coverage arrived in a timely fashion.
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More