Sales & Service Data

TOTAL SALES
9,673
Since 2005
MONTHLY SALES
299
Average Monthly Sales Since 2005
REVIEWS
138
Since 2005
Overall Rating
4.46 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

9,673
policies sold

0.1%
negative reviews

0.1% (12) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    97
  • 4 stars
    19
  • 3 stars
    10
  • 2 stars
    5
  • 1 star  
    4
Top Providers
Tin Leg
4.6/5
Arch RoamRight
4.52/5
IMG
4.46/5

IMG All Reviews

Sort all reviews by Most Helpful First, Most Recent, or Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.


  • Overall Rating 5 out of 5
    Policy:
    Patriot International
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Was very pleased and felt secure knowing that if I needed emergency help, it was there. Since I didn't have any claims, I can't say anything more about your service.

    Was this review helpful to you?

    0 out of 6 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Patriot International
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    not applicable

    Claim Process
    not applicable

    Was this review helpful to you?

    1 out of 26 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Patriot International
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    i made several phone calls before purchasing, i needed help to find an appropriate policy. the first 2 phone calls referred me back to the internet, the last one finally matched me with a policy and emailed it to me so that i could purchase it.

    During Trip
    not applicable

    Claim Process
    not applicable

    Was this review helpful to you?

    21 out of 36 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Patriot International
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    easy transaction - no issues

    During Trip
    did not use emergency services

    Claim Process
    no claims

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Patriot International
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    i had to change the deductible, and it took sometime to get in touch with someone.

    During Trip
    i had no problem, so i didn't use the service during the trip

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Patriot International
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    did not use

    Was this review helpful to you?

    0 out of 4 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Patriot International
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    I have not been contacted regarding my claim yet.

    Was this review helpful to you?

    34 out of 43 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Patriot America
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    No claim

    Was this review helpful to you?

    0 out of 9 people found this review helpful

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 12 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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