Reviews, Sales and Service Ratings for iTravelInsured

iTravelInsured Sales & Service Data

Total Sales
11,220
since 2004
Monthly Sales
335
average monthly sales since 2004
Reviews
490
reviews since 2004
Overall Rating
4.39 out of 5
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4.55/5
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4.48/5
average on squaremouth 13,634 policies sold - 265 average monthly sales over last 3 months - 14,372 reviews - overall rating 4.45 out of 5

iTravelInsured Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.45 out of 5

11,220 policies sold
0.6% negative reviews

0.6% (66) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    281
  • 4 star
    102
  • 3 star
    41
  • 2 star
    9
  • 1 star
    14
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Claim Process
    It took a few e Mails and phone calls to have the claim paid without submitting supplementary data. But they did 'listen' and they pid the contracted amount.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Elite
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    Before Trip
    we placed a claim for delayed baggage on our arrival in the UK on April 26th, emailed all supporting documents and to date have received only the automated response to say received. I have called twice and been told someone will call me back, very un-impressed with the carier thus far

    Claim Process
    still awaiting a response re the claim

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Student
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Claim Process
    The claim has not been paid as of yet.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Elite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Efficient, flawless interface.

    During Trip
    There was no need to ask for service, so no comment

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    All appropriate documentation arrived in a timely manner. The information was clear and complete, including extensive contact data.

    During Trip
    I did not have any reason to request assistance.

    Claim Process
    No claim was made. I had a pleasant and uneventful trip.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I liked that they had a policy that did not carry coverage for items I was not interested in and thereby reduced the cost.

    During Trip
    I did not have any need to contact the carrier during the trip.

    Claim Process
    Not applicable

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Everything was done online and I had no personal contact with anyone. Documentation was delivered promptly on line as promised.

    During Trip
    I had no need to contact the insurance carrier during my trip, so cannot rate customer service.

    Claim Process
    I had no need to submit a claim.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Had to cancel trip due to medical emergency

    Claim Process
    We were very satisfied with the process as well as the company keeping us informed as to the statuds of the claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I didn't really need any assistance. Everything went well on my trip\r\n

    During Trip
    Did not \r\nneed assistance\r\n

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    No contact with the carrier during the trip...no claim.

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    0 out of 1 people found this review helpful