This insurance provider is currently unavailable on Squaremouth

Reviews, Sales and Service Ratings for iTravelInsured

iTravelInsured Sales & Service Data

Total Sales
11,390
since 2004
Monthly Sales
292
average monthly sales since 2004
Reviews
495
reviews since 2004
Overall Rating
4.39 out of 5
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4.55/5
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average on squaremouth 13,311 policies sold - 278 average monthly sales over last 3 months - 14,517 reviews - overall rating 4.45 out of 5

iTravelInsured Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.45 out of 5

11,390 policies sold
0.6% negative reviews

0.6% (66) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    284
  • 4 star
    103
  • 3 star
    42
  • 2 star
    9
  • 1 star
    14
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    did not use

    Claim Process
    did not use

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I did it all online and required no additional service.

    During Trip
    There was no need for any customer service during our trip.

    Claim Process
    No Claim!

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    No specific comments about setting pre-trip insurance aside from noting the online process was ├║ser friendly'- premium payment & policy confirmation promptly processed.

    During Trip
    Currently not in a position to publicly/privately make comment on the service and reliability of insurance carrier - a small claim is to be submitted and I will readily comment after processing of this. (1st claim in 14 prior o/seas trips)

    Claim Process
    am awaiting directions on how to lodge claim. Email request send - I will wait a further 7 days before approaching 'redress'from other sources.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Claim Process
    It took a few e Mails and phone calls to have the claim paid without submitting supplementary data. But they did 'listen' and they pid the contracted amount.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Elite
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    Before Trip
    we placed a claim for delayed baggage on our arrival in the UK on April 26th, emailed all supporting documents and to date have received only the automated response to say received. I have called twice and been told someone will call me back, very un-impressed with the carier thus far

    Claim Process
    still awaiting a response re the claim

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Student
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Claim Process
    The claim has not been paid as of yet.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Elite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Efficient, flawless interface.

    During Trip
    There was no need to ask for service, so no comment

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    All appropriate documentation arrived in a timely manner. The information was clear and complete, including extensive contact data.

    During Trip
    I did not have any reason to request assistance.

    Claim Process
    No claim was made. I had a pleasant and uneventful trip.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I liked that they had a policy that did not carry coverage for items I was not interested in and thereby reduced the cost.

    During Trip
    I did not have any need to contact the carrier during the trip.

    Claim Process
    Not applicable

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Everything was done online and I had no personal contact with anyone. Documentation was delivered promptly on line as promised.

    During Trip
    I had no need to contact the insurance carrier during my trip, so cannot rate customer service.

    Claim Process
    I had no need to submit a claim.

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    0 out of 1 people found this review helpful