This insurance provider is currently unavailable on Squaremouth

Reviews, Sales and Service Ratings for iTravelInsured

iTravelInsured Sales & Service Data

Total Sales
11,386
since 2004
Monthly Sales
182
average monthly sales since 2004
Reviews
499
reviews since 2004
Overall Rating
4.39 out of 5
Top Providers
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4.55/5
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4.49/5
RoamRight
4.49/5
average on squaremouth 13,532 policies sold - 265 average monthly sales over last 3 months - 14,663 reviews - overall rating 4.45 out of 5

iTravelInsured Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.45 out of 5

11,386 policies sold
0.6% negative reviews

0.6% (66) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    287
  • 4 star
    103
  • 3 star
    43
  • 2 star
    9
  • 1 star
    14
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Elite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I did not make a claim so I'm unable to rate the insurance provider's performance during and after my trip.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Execellent insurance experience we didn't need to submit a claim and the vacation was fabulous, but the ease with quote and purchasing was fantastic and I will definitely be using your company again...

    During Trip
    Awesome

    Claim Process
    I did not submit a claim

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Standard Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Brandi Morse was very helpful with a query I raised. She answered quite promptly with the information I needed.

    During Trip
    I did not need to contact the insurance carrier during the trip.

    Claim Process
    I did not claim.

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    1 out of 4 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Easy to sign up with. We have been using VRBO for a number of years, and wanted to ensure, since we booked so many months prior to our trip, that we would be covered by insurance in case some unforeseen incident should occur (death of a loved one, illness, accident). I cannot attest to what would happen in the event that a claim had to be filed, but the sign-up process was easy.

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    1 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Having insurance gave us confidence to make the trip during potentially bad weather.

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    1 out of 6 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Elite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    As a healthy, fit, and not accident-prone adult, I hate having to buy any kind of travel insurance. I get the cheapest medical policy I can find that will supplement the coverage provided by my health plan at home. After googling a number of options, I spoke on the phone with a Squaremouth rep who gave me clear info and advice on the best option. I then went online to purchase it, since I didn't need her help to do that.

    I have noticed that a number of companies offer 'top-up' policies to cover extra days spent away from home. My health plan covers 80% of medical costs incurred out of the country, and I would like to see a secondary-provider policy that would pick up the other 20%. Mine can't be the only health plan that works on percentages as opposed to days of travel. As it is, I have to guess what would be 20% of costs, based on worst case scenario illness or injury.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Below is a copy on an email I just sent to customer service just to make sure you receive it and get back to me about the situation described in it:

    Hello,

    Today, I received two emails, each of which was questioning me about a cruise from which I just returned.

    One listed Squaremouth Policy 10572015040410342590 and the other listed Squaremouth Policy GTC-100428.

    I am writing because I want to confirm that ONLY Squaremouth Policy 10572015040410342590 was active, and that I received a refund for Squaremouth Policy GTC-100428.

    I bought the GTC policy in error on 4/4/2015 and called your customer service line immediately to cancel it and buy the other. I spoke with a polite and well-informed young lady who handled that transaction.

    Please confirm at your earliest convenience.

    Thank you.

    George Kaywood
    gkaywood@earthlink.net

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Really can't comment until I see the resolution of my claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Everyone I spoke with at iTravelInsured was very helpful and provided an exact answer. I would recommend this policy to other travelers.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Easy and someone pick up after hours.

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    0 out of 0 people found this review helpful