Sales & Service Data

TOTAL SALES
11,459
Since 2004
MONTHLY SALES
10
Average Monthly Sales Since 2004
REVIEWS
517
Since 2004
Overall Rating
4.39 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

11,459
policies sold

0.6%
negative reviews

0.6% (67) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    298
  • 4 stars
    109
  • 3 stars
    43
  • 2 stars
    9
  • 1 stars
    15
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
HCC
4.49/5

iTravelInsured Reviews


  • Overall Rating 5 out of 5
    Policy:
    Elite
    Review Received:
    From: Verified Squaremouth Customer

    I did not make a claim so I'm unable to rate the insurance provider's performance during and after my trip.

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Execellent insurance experience we didn't need to submit a claim and the vacation was fabulous, but the ease with quote and purchasing was fantastic and I will definitely be using your company again...

    During Trip
    Awesome

    Claim Process
    I did not submit a claim

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard Travel
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Brandi Morse was very helpful with a query I raised. She answered quite promptly with the information I needed.

    During Trip
    I did not need to contact the insurance carrier during the trip.

    Claim Process
    I did not claim.

    Was this review helpful to you?

    1 out of 4 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Lite
    Review Received:
    From: Verified Squaremouth Customer

    Easy to sign up with. We have been using VRBO for a number of years, and wanted to ensure, since we booked so many months prior to our trip, that we would be covered by insurance in case some unforeseen incident should occur (death of a loved one, illness, accident). I cannot attest to what would happen in the event that a claim had to be filed, but the sign-up process was easy.

    Was this review helpful to you?

    1 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Having insurance gave us confidence to make the trip during potentially bad weather.

    Was this review helpful to you?

    1 out of 6 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Travel LX
    Review Received:
    From: Verified Squaremouth Customer

    This policy was cancelled with a full refund prior to travel. Thank you.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel SE
    Review Received:
    From: Verified Squaremouth Customer

    I didn't even think about the insurance. It's just something I need in case of problems, and I didn't have any.

    I loved buying and forgetting!

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Travel Lite
    Review Received:
    From: Verified Squaremouth Customer

    Will be able to provide more comments after my clam is completed.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Standard Travel
    Review Received:
    From: Verified Squaremouth Customer

    easy, user-friendly on-line application. helpful customer service answered my questions in fast and efficiently.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard Travel
    Review Received:
    From: Verified Squaremouth Customer

    it is very important to have peace of mind especially traveling with kids i traveld from tlv to jfk via vko with a connection in moscow

    Was this review helpful to you?

    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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