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I did not make a claim so I'm unable to rate the insurance provider's performance during and after my trip.
Insurance company representatives were knowledgeable when I asked questions/details about their policy. Since I did not have a claim, I cannot address that issue. I went with their policy because the price was right and the policy covered the issues that concerned me.
Coverage wasn't needed, but provided security if something did happen.
I'm a recently returned Canadian PR without government-operated health insurance. Before my vacation to Europe, I had a very hard time to find a third party travel insurance for my status. Thanks squareMounth for providing me a worry-free journey
Did not have to make a claim, but did speak to customer service before our trip and they were very friendly and helpful!
I had no contact with the insurer other than paying the premium. I have no comments to make
Fortunately we did not have to make a claim, but we found the policy easy to purchase. Customer service was very helpful in explaining coverage and answering questions. The cost of the insurance was well worth the peace of mind when renting a home months ahead without a cancelation policy.
Did not make a claim.
Clear info about the policy. I downloaded the info and printed it to carry with me on my trip.
It was easy to get the insurance.
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
$30,000 Contest Encourages Reading Policy Documents
To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.Read more
$1,000 Tips Shine a Light on Service
Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.Read more
One of America’s Best and Fastest-Growing Companies
Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.Read more