Reviews, Sales and Service Ratings for iTravelInsured

iTravelInsured Sales & Service Data

Total Sales
11,399
since 2004
Monthly Sales
6
average monthly sales since 2004
Reviews
508
reviews since 2004
Overall Rating
4.4 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.49/5
HCC
4.49/5
average on squaremouth 13,411 policies sold - 262 average monthly sales over last 3 months - 15,134 reviews - overall rating 4.31 out of 5

iTravelInsured Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.4

average on squaremouth 4.31 out of 5

11,399 policies sold
0.6% negative reviews

0.6% (66) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    294
  • 4 star
    105
  • 3 star
    43
  • 2 star
    9
  • 1 star
    14
  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Elite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    As a healthy, fit, and not accident-prone adult, I hate having to buy any kind of travel insurance. I get the cheapest medical policy I can find that will supplement the coverage provided by my health plan at home. After googling a number of options, I spoke on the phone with a Squaremouth rep who gave me clear info and advice on the best option. I then went online to purchase it, since I didn't need her help to do that.

    I have noticed that a number of companies offer 'top-up' policies to cover extra days spent away from home. My health plan covers 80% of medical costs incurred out of the country, and I would like to see a secondary-provider policy that would pick up the other 20%. Mine can't be the only health plan that works on percentages as opposed to days of travel. As it is, I have to guess what would be 20% of costs, based on worst case scenario illness or injury.

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  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Below is a copy on an email I just sent to customer service just to make sure you receive it and get back to me about the situation described in it:

    Hello,

    Today, I received two emails, each of which was questioning me about a cruise from which I just returned.

    One listed Squaremouth Policy 10572015040410342590 and the other listed Squaremouth Policy GTC-100428.

    I am writing because I want to confirm that ONLY Squaremouth Policy 10572015040410342590 was active, and that I received a refund for Squaremouth Policy GTC-100428.

    I bought the GTC policy in error on 4/4/2015 and called your customer service line immediately to cancel it and buy the other. I spoke with a polite and well-informed young lady who handled that transaction.

    Please confirm at your earliest convenience.

    Thank you.

    George Kaywood
    gkaywood@earthlink.net

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  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Really can't comment until I see the resolution of my claim

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  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Everyone I spoke with at iTravelInsured was very helpful and provided an exact answer. I would recommend this policy to other travelers.

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  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Easy and someone pick up after hours.

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  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    iTravelInsured processed my claim without any issues. The customer service was great, answered all my questions. Highly recommend it.

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  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Standard Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Customer service representative I spoke with was knowledgeable, professional and friendly. Yes I would recommend this policy to other travelers

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  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Standard Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We choose this policy because of the rate and the reviews. Our interaction with Squaremouth was extremely positive. It was necessary to make a change to the policy after the purchase (but within the time limit). The contact person was helpful and courteous.

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  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Travel Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Reasonable rates, user friendly web site. Would recommend to others.

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  • Review Received
    Insurance Provider
    iTravelInsured
    Policy
    Deluxe Travel
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    No surprises

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