Below is a copy on an email I just sent to customer service just to make sure you receive it and get back to me about the situation described in it:
Today, I received two emails, each of which was questioning me about a cruise from which I just returned.
One listed Squaremouth Policy 10572015040410342590 and the other listed Squaremouth Policy GTC-100428.
I am writing because I want to confirm that ONLY Squaremouth Policy 10572015040410342590 was active, and that I received a refund for Squaremouth Policy GTC-100428.
I bought the GTC policy in error on 4/4/2015 and called your customer service line immediately to cancel it and buy the other. I spoke with a polite and well-informed young lady who handled that transaction.
Please confirm at your earliest convenience.
Really can't comment until I see the resolution of my claim
Everyone I spoke with at iTravelInsured was very helpful and provided an exact answer. I would recommend this policy to other travelers.
Easy and someone pick up after hours.
iTravelInsured processed my claim without any issues. The customer service was great, answered all my questions. Highly recommend it.
Customer service representative I spoke with was knowledgeable, professional and friendly. Yes I would recommend this policy to other travelers
We choose this policy because of the rate and the reviews. Our interaction with Squaremouth was extremely positive. It was necessary to make a change to the policy after the purchase (but within the time limit). The contact person was helpful and courteous.
Reasonable rates, user friendly web site. Would recommend to others.
I chose this insurance company,I believe in 2008 as no one else would give me insurance for my husband who has a very bad heart. He has only 20% of his heart that functions and has a pacemaker and defibulator otherwise he is a very healthy man and walks 3.5 miles everyday in 1 hr and 10 min. This insurance has enabled us to continue travelling with a piece of mind. It also is very reasonable. I really can't say enough good about this company both for the professionalism of the staff and the wonderful; service that they provide.
I do recommend this company and provide them with the contact information on a regular basis.
I personally wouldn't consider using any other insurance provider.
I would like to thank you for providing this service for people with pre-existing conditions
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
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Times Staff Writer
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