Sales & Service Data

TOTAL SALES
11,489
Since 2004
MONTHLY SALES
9
Average Monthly Sales Since 2004
REVIEWS
517
Since 2004
Overall Rating
4.39 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

11,489
policies sold

0.6%
negative reviews

0.6% (67) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    298
  • 4 stars
    109
  • 3 stars
    43
  • 2 stars
    9
  • 1 stars
    15
Top Providers
RoamRight
4.52/5
Tin Leg
4.5/5
HTH Travel Insurance
4.48/5

iTravelInsured Reviews


  • Overall Rating 4 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Easy and someone pick up after hours.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    iTravelInsured processed my claim without any issues. The customer service was great, answered all my questions. Highly recommend it.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard Travel
    Review Received:
    From: Verified Squaremouth Customer

    Customer service representative I spoke with was knowledgeable, professional and friendly. Yes I would recommend this policy to other travelers

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard Travel
    Review Received:
    From: Verified Squaremouth Customer

    We choose this policy because of the rate and the reviews. Our interaction with Squaremouth was extremely positive. It was necessary to make a change to the policy after the purchase (but within the time limit). The contact person was helpful and courteous.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Lite
    Review Received:
    From: Verified Squaremouth Customer

    Reasonable rates, user friendly web site. Would recommend to others.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    No surprises

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Elite
    Review Received:
    From: Verified Squaremouth Customer

    I chose this insurance company,I believe in 2008 as no one else would give me insurance for my husband who has a very bad heart. He has only 20% of his heart that functions and has a pacemaker and defibulator otherwise he is a very healthy man and walks 3.5 miles everyday in 1 hr and 10 min. This insurance has enabled us to continue travelling with a piece of mind. It also is very reasonable. I really can't say enough good about this company both for the professionalism of the staff and the wonderful; service that they provide.

    I do recommend this company and provide them with the contact information on a regular basis.

    I personally wouldn't consider using any other insurance provider.

    I would like to thank you for providing this service for people with pre-existing conditions

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Easy, convenient, affordable

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    CUSTOMER SERVICE WAS EXCELLENT AND POLITE
    THANK YOU FOR YOUR HELP
    I AM WAITING FOR RESPOND TO MY CLAIM THAS WAS RECEIVED LAST DEC 31,2014
    YOU TOLD ME 3 WEEKS FOR A RESPONSE

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Your person was very helpful and efficient when I called with questions.

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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