Sales & Service Data

TOTAL SALES
11,481
Since 2004
MONTHLY SALES
9
Average Monthly Sales Since 2004
REVIEWS
517
Since 2004
Overall Rating
4.39 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

11,481
policies sold

0.6%
negative reviews

0.6% (67) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    298
  • 4 stars
    109
  • 3 stars
    43
  • 2 stars
    9
  • 1 stars
    15
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

iTravelInsured Reviews


  • Overall Rating 4 out of 5
    Policy:
    Elite
    Review Received:
    From: Verified Squaremouth Customer

    Successful, routine

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    When I had questions they were very helpful.. I keep using square mouth because of that. Also it's easy to compare.
    Had 2 claims that were handled very well. Thanks

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    we had to cancel our trip and sent in claim paperwork. we have not heard anything yet, so I can't really rate that process.

    Review Updated: 12/29/2014

    Claim process was very easy and quick.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Lite
    Review Received:
    From: Verified Squaremouth Customer

    The price was very reasonable and covered what was necessary for me.

    I liked the fact that, had I chosen to do so, I could cancel right up to the day of travel and receive a full refund.

    I have already recommended this site to at least one other person.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Elite
    Review Received:
    From: Verified Squaremouth Customer

    I usually buy one-way tickets to choose my return when I'm more sure of the date. To get a policy that can be extended was extremely expensive, and I had to choose a policy that couldn't be extended.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Travel Lite
    Review Received:
    From: Verified Squaremouth Customer

    everything went as planed

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Great service and very helpful staff. I have used your company several times and referred many other people.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    I think your travel insurance is very good and have recommended my friend, Marilyn Selby, to buy her travel insurance from you in the future. Will recommend more people to you.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Only thing that I dislike is how there has been no contact since I filed my claim and I know they received it

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard Travel
    Review Received:
    From: Verified Squaremouth Customer

    thank you as having the insurance helped give me peace of mind.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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