Sales & Service Data

TOTAL SALES
11,498
Since 2004
MONTHLY SALES
8
Average Monthly Sales Since 2004
REVIEWS
518
Since 2004
Overall Rating
4.39 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

11,498
policies sold

0.6%
negative reviews

0.6% (67) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    299
  • 4 stars
    109
  • 3 stars
    43
  • 2 stars
    9
  • 1 stars
    15
Top Providers
RoamRight
4.52/5
Tin Leg
4.51/5
InsureandGo USA
4.49/5

iTravelInsured Reviews


  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    I was unable to complete my trip to Mexico on 4 June 2014 due to being hospitalized in Cuenca, Ecuador, just days before I even left home. Thanks to kind assistance of Customer Service Dept. of www.itravelinsured.com, I was shown how to file a claim for trip cancellation.
    I await the results of my claim.
    regina potenza

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard Travel
    Review Received:
    From: Verified Squaremouth Customer

    Easy to purchase. Made me feel more safe on my trip as my father is terminally ill.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    I was glad not to have to use the insurance, but it did give me piece of mind.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    No claim was submitted.

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    0 out of 0 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Standard Travel
    Review Received:
    From: Verified Squaremouth Customer

    N/A

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    0 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    The process to purchase a policy is straightforward. I appreciated the one-page summary of the policy with contact information for our travel. Fortunately, we did not need to file a claim. We cannot comment on making a claim. We chose this company because it was one of the few available for US citizens living abroad.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Simple, price effective, good ensurance knowing that the coverage is there

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Cannot tell you how good you will process my claim yet.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Deluxe Travel
    Review Received:
    From: Verified Squaremouth Customer

    Although we were fortunate enough to have a claim, having the policy was great peace of mind.

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    0 out of 2 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Travel Lite
    Review Received:
    From: Verified Squaremouth Customer

    I am in the process of submitting a claim. My trip to Myanmar was canceled due to illness just the day before I was to depart. I can provide more information after the claim is processed. I cannot comment on a rating for iTravel Insured until the claim is processed. I cannot submit this e form unless I tick the stars above, thus I have rated them all three though I cannot actually rate them/. This is a problem with this questionaire. I would not use these stars as a definitive rating!!!

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    0 out of 1 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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