Easy to purchase. Made me feel more safe on my trip as my father is terminally ill.
I was glad not to have to use the insurance, but it did give me piece of mind.
No claim was submitted.
The process to purchase a policy is straightforward. I appreciated the one-page summary of the policy with contact information for our travel. Fortunately, we did not need to file a claim. We cannot comment on making a claim. We chose this company because it was one of the few available for US citizens living abroad.
Simple, price effective, good ensurance knowing that the coverage is there
Cannot tell you how good you will process my claim yet.
Although we were fortunate enough to have a claim, having the policy was great peace of mind.
I am in the process of submitting a claim. My trip to Myanmar was canceled due to illness just the day before I was to depart. I can provide more information after the claim is processed. I cannot comment on a rating for iTravel Insured until the claim is processed. I cannot submit this e form unless I tick the stars above, thus I have rated them all three though I cannot actually rate them/. This is a problem with this questionaire. I would not use these stars as a definitive rating!!!
I did not have to contact the provider after I purchased the policy
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More