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Rating 5 out of 5Policy:
GoldReview Received:
May 16, 2019Malcolm from NY Verified Squaremouth CustomerWas this review helpful to you?You definitely took the hassle away from having to choose the right policy terms for our cruise vacation. Peace of mind was very improbable us and that’s what you provided us . Thank you!
3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
BronzeReview Received:
May 8, 2019Christopher from WI Verified Squaremouth CustomerWas this review helpful to you?I am waiting on my claim to be processed.
3 out of 5 people found this review helpful -
Rating 4 out of 5Policy:
SilverReview Received:
May 7, 2019James from FL Verified Squaremouth CustomerWas this review helpful to you?Luckily I did not need this policy as nothing serious happened during my trip. But it would have been a great shame if I didn’t have it when I needed it.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
May 3, 2019Tom from CA Verified Squaremouth CustomerHassle free, very satisfied!
Was this review helpful to you?
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
April 26, 2019MIRZA from VA Verified Squaremouth CustomerWas this review helpful to you?This is fifth time bought travel insurance from John Hancock. To date no claim filed with them and satisfied with the coverage covered by them.
4 out of 5 people found this review helpful -
Rating 3 out of 5Policy:
SilverReview Received:
April 15, 2019from TX Verified Squaremouth CustomerWas this review helpful to you?The travel insurance didn't cover our issue and we lost our deposit for the trip. I know they can't cover everything, but all we did was lose our deposit + the amount of the policy. It was all a waste.
11 out of 13 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
April 15, 2019Ernesto from FL Verified Squaremouth CustomerWas this review helpful to you?I was assisted very well when I file for a claim regarding a 24 hours delay and had to stay in the international airport terminal at the San Francisco Airport during my personal recent trip overseas. I was grateful for the assistance to me.
14 out of 14 people found this review helpful -
Rating 4 out of 5Policy:
SilverReview Received:
April 13, 2019David from IN Verified Squaremouth CustomerWas this review helpful to you?John Hancock provided us with a fair price for the specific kinds of insurance we were looking to purchase. We did not file a claim so I only have the interaction with them on purchasing the policy. We appreciate all the benefits covered within the policy.
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
March 25, 2019Samantha from CO Verified Squaremouth CustomerWas this review helpful to you?I have had a 5 star experience up until it came time to file a claim. My boyfriend and I traveled together to Ecuador. We both missed our connecting flight on the way home due to weather and had to spend a day in Miami. I filed the claim information that was sent to me after speaking with the customer service agent by phone. My boyfriend filed his claim online. He received his compensation about 2 days after filing. I'm going on 2 weeks, and have had to resubmit information. We sent in the exact information.
My experience now has gone down to 2-3 stars, and it's getting lower every day. This is really inconsistent service, something you guys should check into.
Samantha Cook
23 out of 23 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
March 4, 2019Irma from CA Verified Squaremouth CustomerWas this review helpful to you?Had help understanding policies and coverage, well explained by agent, gave me peace of mind for my entire trip.
4 out of 4 people found this review helpful
Insurance Providers
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- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
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- Travel Insured International
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- TravelSafe
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- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information