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Rating 3 out of 5Policy:
GoldReview Received:
August 15, 2018Forrest from FL Verified Squaremouth CustomerWas this review helpful to you?My bike was lost and I was on edge because I was on a 6 week vacation that was nothing but bike involved. I called and they were fairly noncommittal/ vague about what I would do should I not receive my bike case and gear inside case. Not very reassuring. It did work out in the end but not because of them.
1 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
August 12, 2018Aviva from NJ Verified Squaremouth CustomerWas this review helpful to you?The customer service provided was excellent. The agents were knowledgeable in their field and provided answers to the questions I had. We felt confident that we chose a good policy and a reliable agency. Thank G-d we did not need to use the policy!
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
SilverReview Received:
August 9, 2018Karen from OH Verified Squaremouth CustomerWas this review helpful to you?Sadly and unexpectedly had to cancel our trip 50 days before departure. The claims process was incredibly fast and easy and we received a full refund of the cost not refunded by the travel agency itself. One phone call and some paper work was all it took. Highly recommend this service.
5 out of 5 people found this review helpful -
Rating 4 out of 5Policy:
GoldReview Received:
July 24, 2018Helen Epps from GA Verified Squaremouth CustomerWas this review helpful to you?I did not use the insurance therefore I have no further information.
0 out of 0 people found this review helpful -
Rating 4 out of 5Policy:
GoldReview Received:
July 23, 2018Richard from CA Verified Squaremouth CustomerWas this review helpful to you?Very easy to access and the price was reasonable especially compared to competition
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
July 23, 2018Mark from HI Verified Squaremouth CustomerWas this review helpful to you?I enjoyed piece of mind on my trip knowing if anything happened to me,my family would be financially ok.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
July 22, 2018Gary from MI Verified Squaremouth CustomerWas this review helpful to you?Had to cancel trip due to medical reasons. Excellent service from John Hancock Insurance, and fast claim payment.
3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
July 22, 2018THOMAS from SC Verified Squaremouth CustomerThe agents were very helpful in identifying and supplying the forms needed, as well as answering any questions about completing the claim process. After the initial documents were filed, requests for clarification and/or additional information were entirely reasonable and professionally communicated. Ours was a somewhat unique situation but its resolution was well handled without unnecessary delays.
Was this review helpful to you?
3 out of 3 people found this review helpful -
Rating 2 out of 5Policy:
GoldReview Received:
July 18, 2018Patricia from HI Verified Squaremouth CustomerWas this review helpful to you?We were contacted by the cruise line with an offer. The cruise was overbooked and if we would change our departure date, they would upgrade our room and include an additional stop. Although our coverage had not started, John Hancock could not change the coverage period so we were not able to take advantage of this opportunity.
3 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
SilverReview Received:
July 16, 2018Brad from TX Verified Squaremouth CustomerWas this review helpful to you?i was surprised to find that process for filing a claim involved filling out static document. further the document i received was very generic and a large portion of the document wasn't applicable to my situation. i would imagine that online form similar to this survey would insure the necessary information is collected and reduce the time required to review/process the claim.
2 out of 3 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information