Reviews, Sales and Service Ratings for John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. Sales & Service Data

Total Sales
5,902
since 2012
Monthly Sales
269
average monthly sales since 2012
Reviews
307
reviews since 2012
Overall Rating
4.39 out of 5
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average on squaremouth 13,656 policies sold - 264 average monthly sales over last 3 months - 15,311 reviews - overall rating 4.47 out of 5

John Hancock Insurance Agency, Inc. Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.47 out of 5

5,902 policies sold
0.8% negative reviews

0.8% (47) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    173
  • 4 star
    62
  • 3 star
    25
  • 2 star
    7
  • 1 star
    8
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Bronze
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    pleasantly, I did not have to contact the provider for a claim. before the trip, john hancock got the insurance document to me immediately. I appreciated that so I could review it. ty

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  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    They made the buying process very easy and informative with many options. Fortunately did not have to use.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Bronze
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    I had no claims.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I am wondering if there is any insurance company that, when you know where you are traveling to, can link you to a specific doctor or clinic that they find reliable and that can process claims easily. Let me know.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    No claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    not sure yet - didn't take trip, in the midst of submitting claim now

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    No claims no problems

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    There was no claim so it is hard to evaluate.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Purchase and documentation was quick and efficient.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Fortunately for all, I didn't need the insurance so can't rate
    services I didn't use!

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    0 out of 1 people found this review helpful