Awesome customer service, the agent took time to explain the coverage with me. The price was unbeatable! Will purchase again! Thank You!
Price and what it offered.
Yes I would recommend this policy to others
Review Updated: 10/23/2014
The process of filing a claim was very straight forward. Everyone was very curteous and helpful through the process.
A claim is currently being filed for luggage that did not arrive a week ago
I never interacted with the provider, only with Squaremouth. My interaction with Squaremouth was excellent.
No claim applicable
Happy with the insurance policy offered. Happily, we did not need it!
Great coverage. Reasonable price.
I did not need to call them during my trip or to make a claim.
pleasantly, I did not have to contact the provider for a claim. before the trip, john hancock got the insurance document to me immediately. I appreciated that so I could review it. ty
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More