-
Rating 3 out of 5Policy:
GoldReview Received:
March 9, 2018Kathleen from TX Verified Squaremouth CustomerWas this review helpful to you?I have called John Hancock Insurance agency twice in this week and ask that they send me a claim form. Both time I was told that the claim form would be emailed to me that day. I have yet to receive anything from John Hancock except this survey.
1 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
BronzeReview Received:
March 6, 2018Elizabeth from ME Verified Squaremouth CustomerWas this review helpful to you?It was all OK, but I was never exactly sure what I could or could not use. I was disappointed that dental coverage did not count a capped tooth as "natural."
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
BronzeReview Received:
March 3, 2018Marylou from MD Verified Squaremouth CustomerWas this review helpful to you?Site was easy to use. Fortunately, the insurance was unused.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
BronzeReview Received:
March 1, 2018Susan from FL Verified Squaremouth CustomerWas this review helpful to you?I was not able to make my trip due to my travel companion having emergency surgery. I called John Hancock to see how I make a claim, and they were extremely helpful. I was able to get everything refunded through my travel airline and reward points, so I ended up not needing to make a claim.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
BronzeReview Received:
February 27, 2018James and deb from CO Verified Squaremouth CustomerWas this review helpful to you?While we were were on our trip to Israel we stayed st a hotel in Jerusalem. We then we instructed to label our luggage and they would transport them to our next hotel. Out of about 900 bags - 1 of ours was lost. Actually put in another room in error and the people didn’t see it. It had all our toiletries and medications in it. I was hoping this would have been covered by the insurance. It caused much stress without the medications. But we were told since we got the bag the night before we left it was not covered. We were without for 3 days
Just disappointed it wasn’t covered!
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
BronzeReview Received:
February 18, 2018Helen from IL Verified Squaremouth CustomerWas this review helpful to you?I was directed to the proper site to sign up for travel insurance via email.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
February 18, 2018Ann from SD Verified Squaremouth CustomerWas this review helpful to you?Everything before the trip went well. I'm waiting still to hear how my claim is progressing. It is going on two weeks.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
February 16, 2018Ketsia from NY Verified Squaremouth CustomerWas this review helpful to you?I had some questions regarding the wording of one of the policies. Your staff was able to inform me about the differences in state requirements and the reason for the difference in verbiage.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
BronzeReview Received:
February 13, 2018Janet from KY Verified Squaremouth CustomerI will let you know in 4 weeks
Review Updated: 03/17/2018
It was an easy process and I received my money promptly
Was this review helpful to you?
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
February 12, 2018Hillary from FL Verified Squaremouth CustomerJohn Hancock customer service was extremely helpful when our trip got delayed 2 times and our luggage went ahead of us when we flew international. They make the claim process easy!
Review Updated: 03/12/2018
Extremely helpful and always available. I wish other companies gave this kind of service.
Was this review helpful to you?
0 out of 0 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information