2 transports per year
Medical Evacuation can provide coverage for transportation of a traveler to the nearest adequate medical facility in the event of a medical emergency during their trip. Repatriation can transport a traveler’s remains back home.
WORLDWIDE REPATRIATION
Subject to limitations on services described herein, when a Medjet Member becomes hospitalized as an inpatient due to illness or injury while traveling 150 miles or more from his or her Residence Address, as defined herein, Medjet will arrange for medical transportation and repatriation services to the hospital of the Member’s choice in the Member’s Home Country.
Affiliate aircraft used for the medical transport of Medjet Members are fully equipped intensive care aircraft staffed with specially trained medical teams. However, if the Member’s condition permits, the Member will be transported by scheduled commercial airline while in the care of a Medjet authorized medical escort.
MEDICAL TRANSPORT SERVICES
A. Availability
Medjet medical transport services are available to any Member who qualifies for medical transport services in accordance with these Rules and Regulations, is hospitalized as an inpatient 150 miles or more from his or her Residence Address and is accepted as a patient into an available inpatient bed by an admitting physician at the hospital of the Member’s choice in the Member’s Home Country. Medjet medical transport services are not available to a Member with mild lesions, simple injuries such as sprains, simple fractures or mild illnesses that can be treated by local doctors and do not prevent the Member from continuing his or her trip or returning home without medical attention.
Both the originating and receiving hospitals must be accessible by ground ambulance to transport the Member to and from an airfield capable of accommodating a Medjet authorized aircraft (in the case of a medical transport via medically dedicated air transport) or a commercial aircraft (in the case of medical transport via commercial airline in the care of a Medjet authorized commercial medical escort). Due to the limited medical facilities and testing available on cruise ships, the Member must be admitted to a hospital on shore before scheduling medical transport to another hospital.
The time frame for medical transport is dependent on affiliate aircraft availability, required permits and visas for the respective countries, and other factors that may be beyond Medjet’s control.
Members must have proper documentation to return to their country of residence. Medjet is not responsible for obtaining these documents in the event of a request for transport.
B. Commercial Medical Escort Service
Medjet will arrange for medical transport via commercial airline in business class, if available, in the care of a Medjet authorized commercial medical escort if:
1. the Member requires continued inpatient hospitalization;
2. the remaining inpatient hospitalization can be completed at a hospital of the Member’s choice in the Member’s Home Country; and
3. the Member can be returned by commercial airline in the care of a Medjet authorized commercial medical escort. One (1) traveling companion may accompany each Member being transported via scheduled commercial airline, at no additional cost, via economy class.
C. Medically Dedicated Air Transport Service
Medjet will arrange for medical transport via medically dedicated air transport on a Medjet authorized aircraft if:
1. the Member requires continued inpatient hospitalization;
2. the remaining inpatient hospitalization can be completed at a hospital of the Member’s choice in the Member’s Home Country; and
3. the Member cannot be returned by commercial airline in the care of a Medjet authorized commercial medical escort. One (1) traveling companion may accompany each Member being transported on a Medjet authorized aircraft during a medically dedicated air transport, at no additional cost, provided space is available and the Member’s care will not be compromised.
While Medjet makes every effort to accommodate its Members, due to limited space available on medical aircraft, the Member and any accompanying passenger are limited to one small carry-on bag each.
D. Transport Criteria
All arrangements for medical transport and repatriation will be made by Medjet. Decisions regarding the urgency of the case, the best timing and the most suitable means of transportation will be made by Medjet after consultation with the local attending physician.
Medical Assessment – Medjet will require a Medical Assessment in order to determine membership benefits and stability for transport. The Medical Assessment requires a consultation between the Member’s treating physician, who will provide a final or interim diagnosis that will require continued inpatient hospitalization, and a Medjet physician, who will review and evaluate the treating physician’s diagnosis in order to determine the Member’s transport requirements.
A Member must be medically stable for medical transport.
Assuming all other medical transport criteria are met, a Member who is initially considered medically unstable for transport to the hospital of the Member’s choice in the Member’s Home Country may first be transported to the nearest appropriate medical facility for initial stabilization. After this initial stabilization, Medjet will arrange continued transport to the hospital of the Member’s choice in the Member’s Home Country if the Member continues to meet medical transport criteria.
SPECIALTY HOSPITAL TRANSFER
Only Medjet Members with a continuous active membership without lapse since April 1, 2008, have access to the following Medjet Specialty Hospital Transfer service: Subject to limitations on services described herein, when a Medjet Member (under age 75) becomes hospitalized as an inpatient due to illness or injury while traveling less than 150 miles from his or her Residence Address, and the attending physician and Medjet physician agree that medical treatment or procedures required for the Member’s care are not available at the current facility, Medjet will arrange medical transport to a specialty hospital of the Member’s choice, in the Member’s Home Country, as long as the facility is greater than 150 miles from the Member’s Residence Address on file and an admitting physician at the specialty hospital has accepted the Medjet Member as a patient into an available inpatient bed.
TRANSPORT OF MORTAL REMAINS
In the event of a Member’s death while traveling 150 miles or more away from the Member’s Residence Address, Medjet will arrange and pay reasonable and customary charges up to $6,000 for the preparation and return of the Member’s remains to the Member’s Home Country. These charges will be at the sole discretion of Medjet.
This membership benefit includes:
• Domestic and international paperwork fees
• Preparation of the Member’s remains for transport
• Transport container
• Ground and airline transport of the Member’s remains from the referring funeral home to the funeral home of choice in the Member’s Home Country
• One death certificate
COVID-19 SPECIALIZED TRANSFER
Subject to all other Rules and Regulations and the following additional limitations on services described herein, when a Member (whose Home Country is the United States, Canada or Mexico) becomes hospitalized as an inpatient due to Covid-19, is more than 150 miles from their Residence Address, and requires continued inpatient hospitalization, Medjet will arrange for Covid-19 Specialized Transfer to the Member’s hospital of choice within their Home Country.
For more information about the Covid-19 Specialized Transfer benefit, please visit the Covid-19 Services Information Page on Medjet.com.
Members otherwise eligible for transfer for Covid-19 must not exceed the maximum allowable height, weight and girth requirements set forth by the manufacturers of Covid-19 transport pods utilized in the safe transfer of Covid-19 positive patients. Please contact Medjet if you have questions or concerns regarding the sizing requirements prior to travel.
No traveling companions or family members will be allowed to accompany patients transported for Covid19.
If a hospitalized Member is under quarantine by a hospital, a government or any other regulatory entity exercising jurisdiction and that medical facility, government or regulatory entity will not allow transfer, transport will not be possible.
The receiving hospital selected by the hospitalized Medjet Member must agree to accept the patient. Otherwise, Medjet’s transport to that hospital will not be possible.
The time frame for Covid-19 Specialized Transfer WILL BE extended beyond that of typical medical transports and is dependent on multiple factors including, but not limited to, affiliate availability to transfer Covid-19 patients, required permits or permissions and any other factors that are beyond Medjet’s control.
With respect to Covid-19 specialized transfers, to the extent of any actual or claimed inconsistency between the Covid-19 Specialty Transfer provisions and any other provision(s) of the Rules and Regulations, the Covid-19 Specialty Transfer provisions control.