A Pre-Existing Condition is an illness or other medical condition that was treated, diagnosed, or changed during a policy’s lookback period.
A Member who is medically discharged from the hospital, or leaves against medical advice and is physically able to travel on their own, is not eligible for MedjetAssist medical transport services for the remainder of the Member’s trip.
A Member with tuberculosis or other chronic airborne pathogens will not be transported.
A Member beyond 12 weeks intrauterine gestation will not be transported and any member with any extrauterine pregnancy will not be transported.
Medical transport services will not be provided in cases where the Member’s primary admitting diagnosis is an inpatient psychiatric disorder.
Medical transport services will not be provided to any Member hospitalized as a result of the use or abuse of alcohol or drugs (illicit or prescription), including without limitation, hospitalization for addiction, withdrawal, or complications of alcohol or drug abuse.
A Member who is hospitalized at the time of enrollment will not be eligible for transport services for that hospitalization.
A Member on an organ transplant list prior to enrollment will not be eligible for transport for that transplant.