Did not contact
I did not use the insurance so I can't comment.
never needed any of the services :)
Never needed to make a claim
The insurance worked as expected. When a person buys the insurance they usually don't need it when the trip is over. It is just that if a person isn't prepared for the possibility of illness when traveling that they end up needing insurance.
I did not speak with customer service during my trip.
I did not have a claim so I cannot evaluate the quality of the company or policy.
Thankfully I didn't need you during the trip
actually, I never had to use the policy
Good, clear communication about policy terms and coverage
Would use again.
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More