Piece of advice: do not fly Tam Airlines!!!!
Trip cancelled for health reasons. No contact with agent. Went right to carrier - OLD REPUBLIC - service excellent - pay off held up by airline for 4 months. Refund $2900 out of $8900 cost.\r\nOLD REPUBLIC to pay balance now.\r\nJM
Old Republic - many followups. Delay caused by foreign air carrier.
I did not get a hard copy of my insurance coverage, just a downloaded PDF, so while quick and easy, sometimes PDF copies are not sufficient in emerging countries.
The trip was changed from nepal,tibet to india and the agent was very helpful
I did not make a.y contact during the trip.
I have not submitted everything yet since i am waiting for a repair to be completed.
Got the information I needed upfront, but didn't file a claim, so the other items are not applicable.
Very easy and clear to compare and select a policy..and affordable. All questions and explanations clearly answered on terms and coverages online. Policy issuance fast with plenty of opportunities to talk to live people if needed. I had a high comfort level in carriers.and Squaremouth. No claims made.
I would have liked to receive an actual copy of my policy in the mail, especially since I purchased it months ahead of time. I'm glad I didn't need to use it since all I had was an email confirmation of purchase.
Thank you for taking time to review your experience. We always appreciate hearing from our travelers. If you would like to receive a paper copy of your travel insurance policy in the future, please email or call to and request one. Please let us know if you have any further questions and thanks again for taking the time to share your review with us.
We always insure with MH Ross, via Squaremouth.
Didn't need to use this feature, thankfully.
Didn't need to use this feature, but have submitted claims in the past and service has been exceptional.
your price was very competitive and gave me lots of options
did not need it but i was glad i had it
Of all the carriers I called they provided the most detailed information and their higher level person was more knowledgable than any other companies,
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
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Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
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Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
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