Reviews, Sales and Service Ratings for MH Ross Travel Insurance Services

MH Ross Travel Insurance Services Sales & Service Data

Total Sales
8,961
since 2005
Monthly Sales
224
average monthly sales since 2005
Reviews
437
reviews since 2005
Overall Rating
4.45 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.52/5
RoamRight
4.48/5
average on squaremouth 13,426 policies sold - 247 average monthly sales over last 3 months - 14,214 reviews - overall rating 4.45 out of 5

MH Ross Travel Insurance Services Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.45

average on squaremouth 4.45 out of 5

8,961 policies sold
0.5% negative reviews

0.5% (45) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    265
  • 4 star
    93
  • 3 star
    34
  • 2 star
    12
  • 1 star
    5
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    We always insure with MH Ross, via Squaremouth.

    During Trip
    Didn't need to use this feature, thankfully.

    Claim Process
    Didn't need to use this feature, but have submitted claims in the past and service has been exceptional.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    your price was very competitive and gave me lots of options

    During Trip
    did not need it but i was glad i had it

    Claim Process
    no claim

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    Of all the carriers I called they provided the most detailed information and their higher level person was more knowledgable than any other companies,

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Complete
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    We received the help we needed to receive our coverage. Please note the correct spelling of my name. Jearl Wayne Boland. Thank you.\r\nJearl Wayne Boland\r\nBertie Lee Boland

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    Summary was delivered quickly by mail but had to request the copy of the actual policy.

    During Trip
    Had no need to use the emergency help hotline.

    Claim Process
    No claim

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    Had to make a phone call to the carrier to confirm my plan was in effect -- it did not automatically come.

    During Trip
    No contact or problems during trip needed attention, so no contact was needed.

    Claim Process
    No claims

    Was this review helpful to you?
    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I recieved immediate documentation via email.A letter with the policy and card was sent to me while I was overseas

    During Trip
    Never heard of MH Ross before until I read about them on squaremouth

    Claim Process
    no claim

    Was this review helpful to you?
    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    i did not need any assistance and/or got in touch with the insurance provider

    Was this review helpful to you?
    1 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Bridge
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    we had supplimental insurance from highmark .that could have been used in addition
    to square mouth .if we could have listed on the application i think it should have reduced the premium

    During Trip
    did not need to file a claim

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    1 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Bridge
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    A little difficult to comprehend all the types of coverage but reassuring that it was done and on line.

    During Trip
    Thankfully did not have a claim.

    Claim Process
    Did not have to use. Insurance was reasonably priced.

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    1 out of 3 people found this review helpful