Reviews, Sales and Service Ratings for MH Ross Travel Insurance Services

MH Ross Travel Insurance Services Sales & Service Data

Total Sales
9,694
since 2005
Monthly Sales
117
average monthly sales since 2005
Reviews
461
reviews since 2005
Overall Rating
4.44 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.49/5
HCC
4.49/5
average on squaremouth 13,393 policies sold - 259 average monthly sales over last 3 months - 15,126 reviews - overall rating 4.3 out of 5

MH Ross Travel Insurance Services Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.44

average on squaremouth 4.3 out of 5

9,694 policies sold
0.5% negative reviews

0.5% (46) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    278
  • 4 star
    101
  • 3 star
    36
  • 2 star
    12
  • 1 star
    6
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    Had to make a phone call to the carrier to confirm my plan was in effect -- it did not automatically come.

    During Trip
    No contact or problems during trip needed attention, so no contact was needed.

    Claim Process
    No claims

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I recieved immediate documentation via email.A letter with the policy and card was sent to me while I was overseas

    During Trip
    Never heard of MH Ross before until I read about them on squaremouth

    Claim Process
    no claim

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    i did not need any assistance and/or got in touch with the insurance provider

    Was this review helpful to you?
    1 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Bridge
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    we had supplimental insurance from highmark .that could have been used in addition
    to square mouth .if we could have listed on the application i think it should have reduced the premium

    During Trip
    did not need to file a claim

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    1 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Bridge
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    A little difficult to comprehend all the types of coverage but reassuring that it was done and on line.

    During Trip
    Thankfully did not have a claim.

    Claim Process
    Did not have to use. Insurance was reasonably priced.

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    1 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Bridge
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I really did enjoy the way the carrier allowed me to search and compare the different policies. That was the initial key to my satisfaction.

    During Trip
    Fortunately, I didn't need to use any facit of my trip insurance, but I felt confident it was there if I needed it. That piece of mind helped me to enjoy my trip.

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    1 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I would recommend you to others. However I do have claim to file and as long as they goes through without a hitch I will still rate you 5 stars.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I never used it but always take insurance when I travel abroad. Its a peace of mind. I talked to Travel Insurance services to get a clearer picture of what I was planning to buy which helped out.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I contacted MH Ross Travel Insurance customer service twice about the same issue and got two different answers to the same question. I mentioned that to the second person who apologized, but assured me that her answer was the correct one. It was a little unnerving not knowing if that was the case, but luckily I didn't need to put the answer to the test.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I had to interrupt our trip and called and see what I needed to file a claim. The person started the claim which was great. Although she gave the claim number, she did not send the documents. Also she did not know what documents I would need for a claim which would have been helpful

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    0 out of 0 people found this review helpful