Sales & Service Data

TOTAL SALES
10,189
Since 2005
MONTHLY SALES
60
Average Monthly Sales Since 2005
REVIEWS
486
Since 2005
Overall Rating
4.43 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

10,189
policies sold

0.5%
negative reviews

0.5% (47) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    291
  • 4 stars
    106
  • 3 stars
    42
  • 2 stars
    13
  • 1 stars
    6
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

MH Ross Travel Insurance Services Reviews


  • Overall Rating 5 out of 5
    Policy:
    Asset Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    We always insure with MH Ross, via Squaremouth.

    During Trip
    Didn't need to use this feature, thankfully.

    Claim Process
    Didn't need to use this feature, but have submitted claims in the past and service has been exceptional.

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Asset Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    your price was very competitive and gave me lots of options

    During Trip
    did not need it but i was glad i had it

    Claim Process
    no claim

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Asset Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Of all the carriers I called they provided the most detailed information and their higher level person was more knowledgable than any other companies,

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Complete
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    We received the help we needed to receive our coverage. Please note the correct spelling of my name. Jearl Wayne Boland. Thank you.\r\nJearl Wayne Boland\r\nBertie Lee Boland

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Asset Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Summary was delivered quickly by mail but had to request the copy of the actual policy.

    During Trip
    Had no need to use the emergency help hotline.

    Claim Process
    No claim

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Asset Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Had to make a phone call to the carrier to confirm my plan was in effect -- it did not automatically come.

    During Trip
    No contact or problems during trip needed attention, so no contact was needed.

    Claim Process
    No claims

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Asset Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I recieved immediate documentation via email.A letter with the policy and card was sent to me while I was overseas

    During Trip
    Never heard of MH Ross before until I read about them on squaremouth

    Claim Process
    no claim

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Asset Plus
    Review Received:
    From: Verified Squaremouth Customer

    i did not need any assistance and/or got in touch with the insurance provider

    Was this review helpful to you?

    1 out of 3 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Bridge
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    we had supplimental insurance from highmark .that could have been used in addition
    to square mouth .if we could have listed on the application i think it should have reduced the premium

    During Trip
    did not need to file a claim

    Was this review helpful to you?

    1 out of 3 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Bridge
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    A little difficult to comprehend all the types of coverage but reassuring that it was done and on line.

    During Trip
    Thankfully did not have a claim.

    Claim Process
    Did not have to use. Insurance was reasonably priced.

    Was this review helpful to you?

    1 out of 3 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

Read more

Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

Read more

One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

Read More