Reviews, Sales and Service Ratings for MH Ross Travel Insurance Services

MH Ross Travel Insurance Services Sales & Service Data

Total Sales
9,755
since 2005
Monthly Sales
70
average monthly sales since 2005
Reviews
467
reviews since 2005
Overall Rating
4.43 out of 5
Top Providers
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4.55/5
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4.5/5
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4.48/5
average on squaremouth 13,675 policies sold - 266 average monthly sales over last 3 months - 15,325 reviews - overall rating 4.47 out of 5

MH Ross Travel Insurance Services Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.43

average on squaremouth 4.47 out of 5

9,755 policies sold
0.5% negative reviews

0.5% (46) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    279
  • 4 star
    103
  • 3 star
    39
  • 2 star
    12
  • 1 star
    6
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    The benefits were easy to understand and the price was very reasonable.

    In reading remarks from previous purchasers, I felt comfortable in purchasing this policy.

    I already recommended this company to someone, hopefully after submitting my claim my opinion of MH Ross Travel will remain the same.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    purchasing the insurance on the internet was very easy. working with the agents was easy...paper work was a bit too much! yes I will purchase again and recommend to friends!

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Complete
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Slow to confirm coverage thru emergency contact service since they had to go back to insurance carrier for confirmation. This took several days, and my wife was out of the hospital by the time coverage was confirmed. However, the claim we submitted was handled promptly and paid in full without any problems. Chose this policy based on coverage offered and have used them before, but with no claims made. Would recommend this policy to other travelers, but with the caveat that on site payment for medical services probably needs to be paid by the traveler at the time it is rendered. Would purchase this policy again based on our experience.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I can tell you more about recommendations etc once my claim has been filed and I received a response.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Complete
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    This was my first experience with MH Ross and I was very pleased with the helpful staff when I called in and talked to them before the trip. They made a small change in my dates for travel and were very prompt and friendly.

    Will use your service in the future

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Bridge
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I can rest easily when I know I have coverage when I am travelling.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    The sales representative was very helpful and cost-conscious.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Bridge
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Staff on the phone were very helpful and fortunately we didn't have to make any claims.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    I requested a hard copy of my travel insurance policy because my printer was not working. I wanted to bring a copy with me during my travel. I was told it will be sent by mail but to date I have not received it. It seemed easy for M.H Ross customer service to ignore a simple request from a client.
    Although there is also a positive side. The first agent I spoke to, took time to explain details about the policy. She was very nice.

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    MH Ross Travel Insurance Services
    Policy
    Asset
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    So far the experience has been positive. I will be able to share as my claim gets processed.

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    0 out of 1 people found this review helpful