Thank you for providing such an affordable policy that is made for my circumstances. Your customer service representatives are very knowledgeable about your products and very helpful.
The benefits were easy to understand and the price was very reasonable.
In reading remarks from previous purchasers, I felt comfortable in purchasing this policy.
I already recommended this company to someone, hopefully after submitting my claim my opinion of MH Ross Travel will remain the same.
purchasing the insurance on the internet was very easy. working with the agents was easy...paper work was a bit too much! yes I will purchase again and recommend to friends!
I can tell you more about recommendations etc once my claim has been filed and I received a response.
This was my first experience with MH Ross and I was very pleased with the helpful staff when I called in and talked to them before the trip. They made a small change in my dates for travel and were very prompt and friendly.
Will use your service in the future
I can rest easily when I know I have coverage when I am travelling.
The sales representative was very helpful and cost-conscious.
Staff on the phone were very helpful and fortunately we didn't have to make any claims.
I requested a hard copy of my travel insurance policy because my printer was not working. I wanted to bring a copy with me during my travel. I was told it will be sent by mail but to date I have not received it. It seemed easy for M.H Ross customer service to ignore a simple request from a client.
Although there is also a positive side. The first agent I spoke to, took time to explain details about the policy. She was very nice.
So far the experience has been positive. I will be able to share as my claim gets processed.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More