The benefits were easy to understand and the price was very reasonable.
In reading remarks from previous purchasers, I felt comfortable in purchasing this policy.
I already recommended this company to someone, hopefully after submitting my claim my opinion of MH Ross Travel will remain the same.
purchasing the insurance on the internet was very easy. working with the agents was easy...paper work was a bit too much! yes I will purchase again and recommend to friends!
I can tell you more about recommendations etc once my claim has been filed and I received a response.
This was my first experience with MH Ross and I was very pleased with the helpful staff when I called in and talked to them before the trip. They made a small change in my dates for travel and were very prompt and friendly.
Will use your service in the future
I can rest easily when I know I have coverage when I am travelling.
The sales representative was very helpful and cost-conscious.
Staff on the phone were very helpful and fortunately we didn't have to make any claims.
I requested a hard copy of my travel insurance policy because my printer was not working. I wanted to bring a copy with me during my travel. I was told it will be sent by mail but to date I have not received it. It seemed easy for M.H Ross customer service to ignore a simple request from a client.
Although there is also a positive side. The first agent I spoke to, took time to explain details about the policy. She was very nice.
So far the experience has been positive. I will be able to share as my claim gets processed.
My initial experiences with my Ross were very positive but only rating 3 stars as I've received inconsistent responses/information from different reps. Awaiting my claim decision currently
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Times Staff Writer
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