Nationwide Mutual Insurance Company
Overall Rating 4.02 out of 5
Overall Rating 4.02 out of 5 576 Reviews Since 2018

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    November 21, 2022
    Eugene from CT Verified Squaremouth Customer

    Claim processing took way too long. Nearly 6 weeks before getting our refund.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 20, 2022
    Ron from VA Verified Squaremouth Customer

    We had a few setbacks on the trip however we was able to overcome them there was no need to file a claim But been on vacation and knowing that you have coverage was a great feeling it was all part of what made the whole experience great
    Thank you very much

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    1 out of 2 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    November 14, 2022
    Rob from WA Verified Squaremouth Customer

    We are still waiting for the insurance to pay off.

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    5 out of 6 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Essential
    Review Received:
    November 6, 2022
    Vanessa from NY Verified Squaremouth Customer

    Denial of the claim with based on arbitrary wording

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 6, 2022
    Paul from HI Verified Squaremouth Customer

    Just filed the claim due to cancellation/rescheduled return flight

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    0 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 3, 2022
    Ann from CA Verified Squaremouth Customer

    Overall excellent experience. A call to the company representative to confirm details of coverage was handled professionally and thoroughly. Will definitely use for future travel needs.

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Prime
    Review Received:
    October 30, 2022
    Lisa from NY Verified Squaremouth Customer

    Filed claim 9/24/22.. still haven’t heard anything… terrrible

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    8 out of 11 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Cruise Luxury
    Review Received:
    October 30, 2022
    Mason from MI Verified Squaremouth Customer

    We had a change in the date of our departure that was initiated by our tour company. The Nationwide representative quickly made that change in our documents after I requested it in writing. She was very efficient, pleasant and helpful.

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    2 out of 2 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    October 28, 2022
    Victoria from OR Verified Squaremouth Customer

    Got sick and missed part of our tour. Am finding it impossible to reach anyone by phone or way to file an online claim. A waste of time and money.

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    8 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Cruise Choice
    Review Received:
    October 27, 2022
    Antionette from CO Verified Squaremouth Customer

    Too hard to file online as the file would be too large for your system, as your statement says no more than 24 mb file
    We are filing via mail and it leaves in the mail 10/27/22 to your claims department in Tampa with 59 pieces of paper requested for 3 claims

    Was this review helpful to you?

    5 out of 5 people found this review helpful

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