Name: Arch RoamRight
Brand: Arch RoamRight
Rating: 4.52 (2157 reviews)

Overall Rating

0.1% (79) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

1477
4 stars

441
3 stars

125
2 stars

28
1 star

51

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

82,564

MONTHLY SALES

REVIEWS

2,157

Overall Rating

Customer Reviews for Arch RoamRight

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

2,157 Reviews Since 2012
- « First
- ‹ Prev
- …
- 107
- 108
- 109
- 110
- 111
- …
- Next ›
- Last »
Sort and Filter Sort/Filter

Filed claim

Rating 5 out of 5

Policy:
Preferred

Review Received:
June 2, 2013

Ann from FL Verified Squaremouth Customer

Before Trip
Glad policy was not needed. But felt confident that we had purchased it.

Was this review helpful to you?
0 out of 0 people found this review helpful

Rating 4 out of 5

Policy:
Preferred

Review Received:
May 19, 2013

Fred from TX Verified Squaremouth Customer

During Trip
After purchase, I really had no contact with the company.

Claim Process
Trip was uneventful...

Was this review helpful to you?
0 out of 0 people found this review helpful

Rating 4 out of 5

Policy:
Preferred

Review Received:
May 13, 2013

James from NY Verified Squaremouth Customer

Before Trip
I called to ask about travel insurance ID tags for my luggage to help in recovery if they were lost or delayed and they said that they did not supply them. I had received some from another travel insurance carrier and they saved the day while traveling in Italy on a previous trip.

During Trip
I did not encounter any problems during our trip, therefore I did not have to contact them.

Was this review helpful to you?
0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
May 12, 2013

Debra from FL Verified Squaremouth Customer

During Trip
I did not need any interaction with the insurance during my trip.

Claim Process
I do not have a claim.

Was this review helpful to you?
0 out of 0 people found this review helpful

Rating 3 out of 5

Policy:
Preferred

Review Received:
May 12, 2013

Helen from CA Verified Squaremouth Customer

Claim Process
did not have any claims

Was this review helpful to you?
0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Essential

Review Received:
May 9, 2013

Lone Ranger from ME Verified Squaremouth Customer

Before Trip
My representative was professional, knowledgeable, courteous, and very, very helpful. If I could remember his name (sadly, I failed to find it for this survey), I'd recommend him for a big raise.

During Trip
na

Was this review helpful to you?
0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
May 3, 2013

Gerald from FL Verified Squaremouth Customer

During Trip
NA

Was this review helpful to you?
0 out of 0 people found this review helpful

Rating 2 out of 5

Policy:
Active

Review Received:
April 28, 2013

Adi from NY Verified Squaremouth Customer

Before Trip
Read the insurance information carefully. I bought roomright because I thought the price was reasonable and compared well with other insurances. I should have gone with my American Express. Apparently, I did not purchase the "cancel trip for any reason" and so I had only a few reasons to cancel my treip. Unfortunately, I came across a visa issue, and that was not a valid reason. Will not be doing business with roam right, which gave me a false illusion of being covered. The only reason I am giving 2 stars is that the customer service rep was relatively nice.

Was this review helpful to you?
59 out of 73 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
April 24, 2013

John from GA Verified Squaremouth Customer

Before Trip
Easy and straight forward process to obtain policy.

During Trip
No need to contact carrier during trip.

Claim Process
Did not file a claim.

Was this review helpful to you?
0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Preferred

Review Received:
April 20, 2013