Unless one files a claim one cant really decide whether the carrier is good or not.
Excellent customer service and product that provided piece of mind prior to and during our cruise.
After shopping several travel insurance carriers, I chose Sqaremouth because they offered better coverage for less money than their competition. I was able to choose the level of insurance I wanted that contained the specific item coverage I was looking for. Although I will not be making a claim, I would definitely choose Sqaremouth again, especially for costly trips overseas.
I called to ask about travel insurance ID tags for my luggage to help in recovery if they were lost or delayed and they said that they did not supply them. I had received some from another travel insurance carrier and they saved the day while traveling in Italy on a previous trip.
I did not encounter any problems during our trip, therefore I did not have to contact them.
no need to contact
so glad we didn't need you
roam right was avaiable at the 24 hours number and provided reasonable contact information in case of emergency
I was not able to get good info from your customer service. At the end we did not have to get home but I guess it was my fault for not reading the policy before I bought it. I dont think I would use your service again.
Bought the policy based on comparison with other vendors: Best value for me at the desired price point. I had no communication with the insurance provider prior to my departure, nor during my trip. No need to file a claim, thankfully. So, why force me to rate them based on nothing?
added security now days and medical cant be beat glad we didnt need it.
Thank you for your review. We agree – peace of mind is definitely worth it. We are happy to hear your trip went well, and we look forward to insuring the next one.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More