Sales & Service Data

TOTAL SALES
27,185
Since 2012
MONTHLY SALES
1700
Average Monthly Sales Since 2012
REVIEWS
829
Since 2012
Overall Rating
4.52 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

27,185
policies sold

0.2%
negative reviews

0.2% (64) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    546
  • 4 stars
    177
  • 3 stars
    42
  • 2 stars
    13
  • 1 stars
    16
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

RoamRight Reviews


  • Overall Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    From: Verified Squaremouth Customer

    I recommended Square mouth to my fellow passengers. They were pleased to hear they can buy medical and evac insurance without having to purchase trip,and cancellation insurance.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    From: Verified Squaremouth Customer

    I was very pleased with Roam Rights claim department. Since I did not miss my items until arriving home, I had not filed a police report. I did send baggage receipts and proof of purchase. They responded with a check for the value within 3 weeks, which was the time frame they gave me. I will certainly used Squaremouth and Roam Right again for travel insurance.

    Thank you for following up

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    The trip went well, so we did not need to file a claim. We were completely satisfied with our experience and feel confident that if something had gone wrong we would have had support.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    From: Verified Squaremouth Customer

    Appreciated variety of insurance level options. Cannot speak to how response to claim went as we did not make one.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    When deciding on a policy, RoamRight answered my questions with knowledge and efficiency, enabling me to decide...

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    From: Verified Squaremouth Customer

    Everything in the trip went smooth and so we did not have to make any claim. I would definitely recommend your company to others. Thanks.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Adventure
    Review Received:
    From: Verified Squaremouth Customer

    Feeling like dealing with pros.

    Response From:
    RoamRight
    RoamRight:
    Victoria Zidwick
    Response Received:

    Thank you for taking the time to leave us a review. We appreciate your business and hope you’ll keep RoamRight in mind for your future travels.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    Easy to purchase and to get questions answered and price was reasonable.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Elite
    Review Received:
    From: Verified Squaremouth Customer

    Would use this travel insurance again for future trips.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Medical excl US
    Review Received:
    From: Verified Squaremouth Customer

    I had already begun my trip, being away from home already, when i realized I needed to purchase insurance. RoamRight walked me through the steps necessary to purchase the insurance I I qualified for. This was done very late at night. The assistant was very understanding and knowledgeable.
    I would definitely use them again and I will definitely recommend them to my friends and family.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

Read more

Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

Read more

One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

Read More