had all my questions answered promptly before and after the trip.
Yes I would recommend this policy to my friends who travel and would purchase again.
affordability with excellent coverage.
I bought the policy from Roam Right and fortunately didn't have to use it. I always use SquareMouth for my travel insurance needs.
This was a complex trip with several parts. I had to add additional days and coverage when I completed the planning. Roam Right customer service was most helpful in allowing me and helping me to add as I confirmed plans.
I had to talk to RoamRight just to get some clarification on descriptions used on website.
Try to get someone who is not an insurance professional to review the site and offer places where you could improve laymen understanding.
Not completed yet
Since I had no problems and I did not need help it would be hard to rate the performance of this insurance company. It was easy to get the policy and when I had questions at the beginning they were answered by their customer service.
Cost and protection options were adequate for our needs.
Thank heavens did not need to use any of the available assistance the policy provided but felt comfortable if needed they would have taken care of our needs. I say this as their representative I spoke with was professional, experienced and knowledgable. The representative answered all questions I asked and explained all to my satisfaction. I received all written material and cards to take on our cruise. I will hopefully be traveling again and this will be my go to insurance policy!
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More