I have no complaints. I have already signed up with Roamright again for a trip in Jan. 2017
Thank you for your review. We look forward to insuring your January trip and many after!
I have not filed a claim. I did not see a Dr. during my travels; however, I did contact some kind of stomach bug and went to my Dr. when I got home. She ran several tests to determine if I had gotten a parasite or something else detectable. Still having some slight stomach issues, but not as severe.
Are these tests and Dr. visit after I returned covered on this policy?
Thank you for reaching out to us. Because you visited your doctor after you returned from your trip, and subsequently outside of the travel dates for which you purchased a policy, your tests and doctor visits are not covered through your travel insurance policy. However, if your illness impacted your trip, such as causing you to miss pre-paid events, please file a claim so we can review. You can learn how to file a claim by visiting this page on our site -- http://www.roamright.com/claims/how-to-file-a-claim/. We are sorry to hear about your sickness, and we hope you get well soon.
We were very pleased with our RoamRight experience. Your customer service reps were very helpful and efficient. We felt that the policy was affordable and was tailored to suit our needs. I would certainly share my positive experience with others in need of travel insurance and recommend you to them.
I just filed a claim for a damaged suitcase (bag). The Customer Services person I talked with was knowledgeable and helpful. She forward me a claim form and I submitted it this week. Hopefully will have a successful result.
Thank you for leaving a review. We are sorry to hear about your bags, but are very happy to hear our customer service rep was as awesome as we know them to be! We look forward to insuring your next trip!
Hope I never need it but the insurance gives me peace of mind.
Thank you for leaving a review. We are happy to hear we can be that peace of mind you deserve on your trip. We hope we can be the peace of mind on your next one as well.
RoamRight was easy to purchase and very affordable. Luckily, we did not need to use the insurance.
Thank you for leaving a review. We are very happy to hear your trip went well. We hope we can help you on your next trip as well!
I have received confirmation that my claim was recieved but am awaiting word on it.
Looked at other companies in the internet but Squaremouth was the only one that I found that connected me with what I was looking for at a reasonable price. I'll will definitely use them again.
The website was very easy to navigate and the details of the policy were clear and understandable and the opportunity to compare multiple policies side-by-side was invaluable. In entering information, I realized later that I had incorrectly entered my contact email. I called customer service and the rep I talked to was helpful and friendly and fixed the problem for me right away.
While we didn't use our policy, we had a couple of reminders on our trip that you really do need travel insurance. Another party (a family of 7) in our tour group nearly missed the first day of the tour due to flight delays. As it was, they came directly from the airport and boarded the bus without a chance to even check in to the hotel. Had they missed it, the total cost of lost tour experience would have been substantial.
The second situation involved a man we encountered on a hiking trail at the Cliffs of Moher who had fallen and sustained a compound fracture to his lower leg. Personnel on site were able to evacuate him to the visitor center, but I imagine he was taken by ambulance to a hospital some distance away at great expense. It gave us great piece of mind knowing we were covered for nearly anything that might have come up.
Thank you for leaving a review. We are happy to hear that you did not encounter any issues on your trip. Those stories you shared are all too common, and we can only hope that they had some kind of travel insurance. We look forward to insuring you on your next trip!
RoamRight was a really good choice for travel insurance. My computer was damaged on the flight home and was covered in full when I submitted my claim. The Claim process was easy and payment came in good time. I am highly satisfied and would buy insurance from them again. I will also recommend them whenever the opportunity arises. Thank you RoamRight.
Thank you for leaving a review! We are very happy to hear of your satisfaction, and we look forward to insuring you on your next trip.
Multi-Award Winning Customer Service
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