extremely easy to sign up - representative was helpful and knowledgeable. did not need to file a claim.
Information we got regarding the policy was great. Fortunately, we had no issues and cannot give ratings to the other questions.
I have only good things to say about RoamRight and expect this to continue throughout the resolution of my claim..
Thank you for taking the time to leave a review. We are happy to hear you have had an enjoyable experience thus far, and know that we are working diligently to accurately and thoroughly review your claim. If you have any questions or simply would like to check on the status of your claim, feel free to contact our claims department at email@example.com or at (855) 762-6252.
Our connecting flight from Denver to Honolulu was cancelled on June 19, 2016. I called RoamRight on the same day and informed the Agent of our predicament. She was very accommodating and sent us the link on where to file the necessary claim forms. It was the highlight of an otherwise dreary day!
I like the ease of buying the policy online. Questions were answered promptly. I Lao like having access and being able to print the policy anytime I need.
I am waiting for refund on a cancelled flight from Sacramento to Belize city. American is "reviewing" our request and taking their sweet time. Can square mouth help with this process?
The process was simple and straightforward. Everything was done online. I'm 100% satisfied with roamright and would recommend them to anyone . I had to give a rating for my interaction with roamright during the trip, so I gave them 5 stars. However, I didn't go on the trip to to an illness of one of my travel companions, so that particular rating was made up just to be able to complete the review
Getting the right coverage was extremely easy and low cost.
as a on going customer I've always found squaremouth a helpful and much appreciated web site ..as it provides tailor made access to travel insurance at 1/2 to a 1/3 of the cost as they same coverage offered buy airlines, travel agencies or tour providers. keep up the good work
Unless one files a claim one cant really decide whether the carrier is good or not.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
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