N/A to all
Did not file for a claim.
roam right was avaiable at the 24 hours number and provided reasonable contact information in case of emergency
I was not able to get good info from your customer service. At the end we did not have to get home but I guess it was my fault for not reading the policy before I bought it. I dont think I would use your service again.
This is an easy to use site for comparing and selecting the travel insurance that meets your needs.
Had no need to use the insurance during this trip.
No contact with customer service other than purchasing the insurance online.
Did not use insurance.
so glad we didn't need you
Bought the policy based on comparison with other vendors: Best value for me at the desired price point. I had no communication with the insurance provider prior to my departure, nor during my trip. No need to file a claim, thankfully. So, why force me to rate them based on nothing?
Never needed any services
Completely satisfied. I gave you a 3 on "experience with RoamRight during your trip" because happily, I didn't need to contact you. It was comforting to know that I was covered if anything happened.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
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Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
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Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
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