Reviews, Sales and Service Ratings for RoamRight

RoamRight Sales & Service Data

Total Sales
14,821
since 2012
Monthly Sales
646
average monthly sales since 2012
Reviews
591
reviews since 2012
Overall Rating
4.49 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.49/5
RoamRight
4.49/5
average on squaremouth 13,532 policies sold - 265 average monthly sales over last 3 months - 14,663 reviews - overall rating 4.45 out of 5

RoamRight Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.49

average on squaremouth 4.45 out of 5

14,821 policies sold
0.4% negative reviews

0.4% (57) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    372
  • 4 star
    131
  • 3 star
    31
  • 2 star
    10
  • 1 star
    12
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I didn't need to file a claim so cannot comment on the policy. I asked a question of their customer service dept after buying the policy and it was answered quickly and courteously.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    My dad was diagnosed with cancer a few days after my wife and I booked a cruise and paid for the travel insurance. I cancelled our trip within a few days of Dad's diagnosis. When I called RoamRight, they explained how to file a claim and which forms to submit.

    I submitted the claim forms and received full payment for the covered travel expenses within one month.

    I wouldn't hesitate to use RoamRight again. Their price was fair and their service was prompt.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Merely asked a process question of RoamRight. Got my answer. No claim was necessary.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I had a heart attack in Africa. Roamright arranged for our delayed flights home, but it took a couple of days to convenience them that we did not need a nurse flown to Africa to accompany us home.

    Review Updated 09/17/2014

    Very thorough and professional. Got full payment for my claims.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Adventure
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Very Good

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    positive experience. would check w/ Squaremouth first should there be a another need for travel insurance.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    good protection for the price

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Very easy purchasing process. Did not need to file a claim so do not know about ease of this process, but otherwise service was satisfactory. Website made it easy to compare policies which was very convenient.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Received policy by email after purchasing which read just as we expected. Did not need to file a claim

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I have never heard this company name-only Allianz, so I'm confused how you are connected. I was very pleased with the personnel with whom I dealt and your competitive pricing. I'm had I did not have to file a claim!

    Was this review helpful to you?
    0 out of 0 people found this review helpful