Roam Right was responsive and efficient in the claims process. They settled our claim very quickly and to our satisfaction. I was very impressed with them. I will use them again.
Thank you for taking the time to leave a review. We are very happy to hear about your positive experience. We look forward to protecting your next trip.
Squaremouth is just the best way for a consumer to find and purchase travel insurance. Each policy is a little different and Squaremouth allows you to easily compare the policies and choose the travel insurance that bet fits your needs for that particular trip. Depending on where we are traveling sometimes it is the trip interruption that is the more important coverage and some times it medical , lost baggage, etc.
Don't buy the insurance
Thank you for reaching out to us. We would love to hear more about your experience with us. If you would like, feel free to contact our claims department at 855-762-6252, or by email at email@example.com.
Able to submit claim online. Claim for expenses for being stuck in Los Angeles when people thought someone was shooting at LAX. Filed as soon as I got home. In one week, received my check for amount requested.
Thank you for leaving a review. We are sorry to hear about your inconvenient travel experience, but we are happy to hear you were covered. Hopefully we can cover your next trip as well.
No problems with purchase and no claims filed.
Thank you for your review. We are happy to hear your trip went well, and we look forward to insuring your next trip.
Excellent experience and removed the worry when traveling.
Thank you for taking the time to leave a review. We are happy to hear we were able to remove the worry from your travels, and we look forward to doing it for the next trip, as well!
Their phone app and customer service have been very helpful in clarifying benefits and providing information thus far. We had hoped to not need them but our trip was delayed by United, who also broke our luggage, and we have been unable to obtain reimbursement from United or Chase Sapphire (which also supposedly has insurance included on these things). Unlike the literal hours we have spent talking to United and Chase, Roam Right has been quick 5 minute phone checks on questions and easy online forms!!! We will know more when everything is said and done - the documentation process is onerous, but Roam Right (backed by Arch Insurance) is right to ensure United denies coverage first since they caused the mess!!
Thank you for taking the time to leave a review. We are sorry to hear about your troubles on your trip, but we are very pleased to hear we have made the resulting process a little bit easier for you. If you have any further questions, please do not hesitate to contact your claims examiner. Hopefully we can insure your next trip, too!
If you own or are a controlling shareholder in a business and want coverage for cancellation due to Work Related Reasons, then one of the RoamRight policies may be the way to go (at least for NY State residents). Many carriers will not pay off if a business owner buys Cancel for Work Related Reasons. Read the fine print.
The price was too good to pass up, in case something went wrong.
Thank you for your kind words. Know that we were there for you just in case something did go wrong! And we look forward to being there for your next trip, as well.
The policy was easy to pick out. The customer service was polite and extremely helpful in explaining the terms of the policy. Roam right was a perfect match for me and very reasonable.
Thank you for taking the time to leave a review for us. We are very happy to hear you found our customer service team to be helpful. We think we’re a pretty good match, too!
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More