The customer service rep was very helpful in explaining what policy would be best for us based on the risk we needed to cover. Without his assistance we probably would have selected the wrong type of coverage. Fortunately, the trip went well and we didn't have any unexpected events.
Great costumer service all the way through my trip!
The claim process was easy. Both the website and the customer service representative were very helpful. There wasn't much paperwork and it was processed quickly. We did have a very straightforward situation.
I recommended Square mouth to my fellow passengers. They were pleased to hear they can buy medical and evac insurance without having to purchase trip,and cancellation insurance.
The trip went well, so we did not need to file a claim. We were completely satisfied with our experience and feel confident that if something had gone wrong we would have had support.
Appreciated variety of insurance level options. Cannot speak to how response to claim went as we did not make one.
When deciding on a policy, RoamRight answered my questions with knowledge and efficiency, enabling me to decide...
Everything in the trip went smooth and so we did not have to make any claim. I would definitely recommend your company to others. Thanks.
Feeling like dealing with pros.
Thank you for taking the time to leave us a review. We appreciate your business and hope you’ll keep RoamRight in mind for your future travels.
Easy to purchase and to get questions answered and price was reasonable.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More