Have not yet received any confirmation that they have received our claim.
Review Updated: 03/01/2015
The claim was paid fully and fairly.
You are awesome- great experience- easy to compare pricing and variety. Your customer service is fantastic!
Good experience. Will use again.
I purchased travel insurance for a medical mission group of 19 traveling to Nicaragua from the US. The experience with SQUAREMOUTH, INC from beginning to end was flawless. The website is user friendly, clear and informative. The company quotes are easy to compare to ensure that I am purchasing the exact coverage required at the very best price. I had to phone customer service as respects one question and they were quick to answer and respond to my inquiry. I was able to provide each traveler with their own medical card which they carried with their passport. It appeared that the cards included all of the necessary information in the event we needed to use the coverage. I will definitely use Squaremouth, Inc. again in the future. Thank you!
The policy met our needs completely. I would recommend it to other travelers.
Great experience, simple to use the web-site, tailored the policy to exactly what we needed!
The experience was fine with square mouth - the only negative is that none of the insurance providers receive positive feedback when a claim is made. It would be desirable to have access to at least one insurer who had positive claims feedback.
I called customer service before our trip to check to see exactly what was covered. It was a ggod value. I was glad that we purchased it because I became violently ill my last week and nearly went to the hospital. It was reassuring to know I would have been covered
They were very prompt and courteous in following through with all of our forms. Great experience!
Husband fell and broke his leg and I called and was reassured about making a claim. I will do so this weekend. Alonda Sanderford
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More