Reviews, Sales and Service Ratings for RoamRight

RoamRight Sales & Service Data

Total Sales
14,897
since 2012
Monthly Sales
621
average monthly sales since 2012
Reviews
596
reviews since 2012
Overall Rating
4.49 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.49/5
RoamRight
4.49/5
average on squaremouth 13,572 policies sold - 261 average monthly sales over last 3 months - 14,704 reviews - overall rating 4.3 out of 5

RoamRight Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.49

average on squaremouth 4.3 out of 5

14,897 policies sold
0.4% negative reviews

0.4% (57) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    376
  • 4 star
    132
  • 3 star
    31
  • 2 star
    10
  • 1 star
    12
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    It provided exactly the coverage I wanted, at an excellent price. I would recommend this policy to other travelers.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    All our questions about pre-existing condition coverage were answered promptly and professionally.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I've told many of my friends about Squaremouth! I normally hate buying insurance but you make it so much easier to see what I'm getting!

    Thanks!

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I didn't need to file a claim so cannot comment on the policy. I asked a question of their customer service dept after buying the policy and it was answered quickly and courteously.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    My dad was diagnosed with cancer a few days after my wife and I booked a cruise and paid for the travel insurance. I cancelled our trip within a few days of Dad's diagnosis. When I called RoamRight, they explained how to file a claim and which forms to submit.

    I submitted the claim forms and received full payment for the covered travel expenses within one month.

    I wouldn't hesitate to use RoamRight again. Their price was fair and their service was prompt.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Merely asked a process question of RoamRight. Got my answer. No claim was necessary.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I had a heart attack in Africa. Roamright arranged for our delayed flights home, but it took a couple of days to convenience them that we did not need a nurse flown to Africa to accompany us home.

    Review Updated 09/17/2014

    Very thorough and professional. Got full payment for my claims.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Adventure
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Very Good

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    positive experience. would check w/ Squaremouth first should there be a another need for travel insurance.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    good protection for the price

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