We were fortunate not to need to make any claim. But it was comforting to know we had excellent coverage for a very competitive cost.
Excellent customer service and product that provided piece of mind prior to and during our cruise.
After shopping several travel insurance carriers, I chose Sqaremouth because they offered better coverage for less money than their competition. I was able to choose the level of insurance I wanted that contained the specific item coverage I was looking for. Although I will not be making a claim, I would definitely choose Sqaremouth again, especially for costly trips overseas.
I called to ask about travel insurance ID tags for my luggage to help in recovery if they were lost or delayed and they said that they did not supply them. I had received some from another travel insurance carrier and they saved the day while traveling in Italy on a previous trip.
I did not encounter any problems during our trip, therefore I did not have to contact them.
no need to contact
Never used insurance, good deal though of we needed it
N/A to all
Did not file for a claim.
Bought the policy based on comparison with other vendors: Best value for me at the desired price point. I had no communication with the insurance provider prior to my departure, nor during my trip. No need to file a claim, thankfully. So, why force me to rate them based on nothing?
roam right was avaiable at the 24 hours number and provided reasonable contact information in case of emergency
We actually thought we would be filing a claim because we were guaranteed by Royal Caribbean that we would be able to make a 11:40 flight return flight home but we were not able to get off ship and make that flight. We got to airport as our flight was departing. We were very upset about that because we had obligations and needed to get home that day. We were very surprised that southwest was able to get us on a flight 4 hours later all 10 of us. We figured we would have to stay over. I don't assume that we have any reason to file a claim because the airlines did not charge us any thing. So other than a couple of extra meals we were not out extra money.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
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Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
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