Sales & Service Data

TOTAL SALES
70,660
Since 2012
MONTHLY SALES
1431
Average Monthly Sales Since 2012
REVIEWS
1,842
Since 2012
Overall Rating
4.53 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

70,660
policies sold

0.1%
negative reviews

0.1% (96) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    1259
  • 4 stars
    384
  • 3 stars
    103
  • 2 stars
    20
  • 1 star  
    41
Top Providers
Tin Leg
4.57/5
RoamRight
4.53/5
HTH Travel Insurance
4.47/5

RoamRight Reviews

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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