Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    July 22, 2018
    Nicolas from WA Verified Squaremouth Customer

    This is our 3rd time purchasing travel insurance thru Squaremouth and it's always RoamRight that we chose to buy. I believe RoamRight price is very competitive and their customer service is wonderful!

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    July 19, 2018
    Jurate from FL Verified Squaremouth Customer

    No claims, so this rating is only for purchasing and asking a question and getting an answer from customer service. All experience was good, thank you.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
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    Preferred
    Review Received:
    July 18, 2018
    Paul from CA Verified Squaremouth Customer

    .

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    July 17, 2018
    bubba from NY Verified Squaremouth Customer

    I can't say much
    i didn't have the need for the insurance
    I like havign someone walk me through the choices.

    that's it.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    July 17, 2018
    Sally from CA Verified Squaremouth Customer

    While in Italy, my husband took sick. I contacted RoamRight 24 who offered to find medical help, opened a claim, and provided appropriate paperwork. As it turned out, our innkeeper suggested a local doctor. My husband was seen and helped. RoamRight followed up with care and support. I was very impressed with their professionalism and ease of use. No claim needed to be filed.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    July 15, 2018
    Carmela from NY Verified Squaremouth Customer

    Always chose Roam Right and have been totally satisfied each time!! One less thing to worry about and definitely makes travel less stressful!! Well done!!

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Preferred
    Review Received:
    July 10, 2018
    I hate Roamright from OH Verified Squaremouth Customer

    5 emails later no response from them. TOTAL scam.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    July 11, 2018

    Thank you for taking the time to leave a review.

    Our consistently high ratings across the web, including here on SquareMouth, are a testament to our commitment to premium customer service and claims administration.

    Our records show that we received two emails from you, and you should have received an email response this morning from your claims examiner regarding the status of your claim.

    In order to thoroughly and accurately review all claims, we ask for our customers to give us up to 30 days from the time we receive all required documentation. During this time, if we need additional information, we will contact you directly. If you wish to check on the status of your claim, you are also encouraged to call us at 855-762-6252.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    July 10, 2018
    Matthew from FL Verified Squaremouth Customer

    Squaremouth offers Quick, Affordable and Excellent Customer Service.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    July 10, 2018
    Barry from SC Verified Squaremouth Customer

    The process was seamless- I called for some info and guidance, the person assisting was helpful and knowledgeable, I purchased the recommended plan, and had "peace of mind".

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    July 9, 2018
    Alan from FL Verified Squaremouth Customer

    Waiting for our claim to be processed. Alan was diagnosed with cancer and we had to cancel the trip.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    July 9, 2018

    Thank you for taking the time to leave a review.

    We are sorry to hear about your diagnosis and we wish you the very best during your treatment.

    We have received your claim. Currently, we are asking for about 30 days from the time we receive all required documentation in order to thoroughly and accurate review claims.

    If you have any questions, feel free to contact us at 855-762-6252.

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    0 out of 0 people found this review helpful