Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    December 9, 2017
    David W from MO Verified Squaremouth Customer

    My wife and I purchased RoamRight travel insurance before our trip to Paris in September, 2017. While in Paris, my wife had to visit an emergency room due to her medications being stolen. RoamRight covered the ER visit, medication cost at a pharmacy, and transportation to and from the hospital, minus the small deductible. I downloaded the claim forms, completed them, and attached a cover letter since the circumstances didn't fit well in the forms. But, there was no hassle, the insurance worked as it was supposed to work, and I am very satisfied.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    February 21, 2018

    Thank you for your review. We hope you keep us in mind when it’s time for your trip.

    Was this review helpful to you?

    4 out of 4 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    December 9, 2017
    Ben from WA Verified Squaremouth Customer

    Trip was cancelled due to surgery on October 6, with a predicted 6 month recovery. All paperwork has been submitted and acknowled as received. I still don't know if the credit card charge has been cancelled

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    December 9, 2017
    Sherwood from IA Verified Squaremouth Customer

    It was great.

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    December 8, 2017
    Sylvia from CA Verified Squaremouth Customer

    Easy to work with; provided good information; answered all questions.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    December 8, 2017

    Thank you for leaving a review. We are happy to hear you had a good experience with RoamRight. We hope you keep us in mind when it’s time to plan your next trip.

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    December 7, 2017
    Nina from CA Verified Squaremouth Customer

    Sadly I was badly bitten by a dog just before my trip and needed to cancel. I contacted RoamRight and they were very helpful in informing me what I needed to do. I filled out all the forms and sent them in via email. A couple of weeks later I phoned again to check on my claim. I was told that it was approved and that I would be getting a check. It wasn’t long before the check arrived. They made it all so easy. They were efficient, informative, and courteous as well as sympathetic about what happened to me. I will definitely use them again.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    December 7, 2017

    Thank you for taking the time to leave a review. We are sorry to hear that you had to cancel your trip, and we wish you a speedy recovery. We look forward to helping protect your next trip.

    Was this review helpful to you?

    3 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    November 28, 2017
    Howard from WA Verified Squaremouth Customer

    We ended up cancelling the trip to India (11/12/2017 to 11/21/2017) due to serious air pollution problems in the New Delhi area. We are in the process of transferring the policy coverage over to the rescheduled trip to India in February, 2018.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    February 21, 2018

    Thank you for your review. We are sorry to hear you had to cancel your trip.

    If you need anything further from us, please do not hesitate to reach out.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Elite
    Review Received:
    November 26, 2017
    Fred from IL Verified Squaremouth Customer

    Your website is excellent and we were easily able to compare policies that fit our needs.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    November 27, 2017

    Thank you for your review. We hope you keep RoamRight in mind when it’s time to plan your next trip.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Adventure
    Review Received:
    November 26, 2017
    TN from WA Verified Squaremouth Customer

    Very easy web site to use, love all the option that are available to purchase.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    November 27, 2017

    Thank you for taking the time to leave a review. We hope you keep RoamRight in mind when it’s time to plan your next trip.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    November 26, 2017
    JOYCE from NC Verified Squaremouth Customer

    RoamRight paid a claim on a former trip and they were prompt and fair. Will continue to use them for future trips.
    The tour companies offer insurance but never cover preexisting conditions, or a half-million-dollars med-evac at affordable prices. The best buy is RoamRight.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    November 27, 2017

    Thank you for your review. We are happy to hear you found the best coverage for you, and we look forward to helping protect your next trip.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    November 23, 2017
    Anonymous from TX Verified Squaremouth Customer

    Will get insurance with them again.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    November 27, 2017

    Thank you for your review. We look forward to helping protect your next trip.

    Was this review helpful to you?

    0 out of 1 people found this review helpful