Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 22, 2017
    Tim from MN Verified Squaremouth Customer

    Online claim filing was easy, and uploading the documentation to support the claim was a snap!

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 27, 2017

    Thank you for your review. We are happy to hear you found our services convenient and easy to use. We look forward to helping protect your next trip.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    June 22, 2017
    Helen from CA Verified Squaremouth Customer

    Glad I didn't have to make a claim but re-assured by having it.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 27, 2017

    Thank you for your review. We are happy to hear your trip went well and that we could help provide some peace of mind while you travel. We look forward to helping protect your next trip.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 22, 2017
    James from IL Verified Squaremouth Customer

    Will purchase your insurance again thanks?

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 27, 2017

    Thank you for your review. We look forward to helping protect your next trip.

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    0 out of 1 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    June 19, 2017
    Judy from AZ Verified Squaremouth Customer

    The app they have for smartphones does not work very well and needs to be improved. I had to delete and reload the app several times in order for the app to work.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 19, 2017
    JOAN from GA Verified Squaremouth Customer

    We are safe and sound: While we were in London, there was a terrorist attack. We so very much appreciated receiving an email from Roam Right with useful information as to how to contact the US Consolate if we would need to do so. We appreciated the tone of the email, which was calm and direct and prompt. We plan to buy Roam Right in the future as needed.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 19, 2017

    Thank you for your review. We are very happy to hear you are safe after the incidents in England. We always do whatever we can to help keep our travelers informed and safe. We look forward to helping protect your future trips!

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 19, 2017
    Blas from NY Verified Squaremouth Customer

    We will get squaremouth insurance again next time we travel.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 19, 2017

    Thank you for your review. We agree: Squaremouth is pretty great. We hope you choose RoamRight for the next trip, too.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    June 18, 2017
    William from CO Verified Squaremouth Customer

    I purchased the policy. Later I added more coverage. Then I was hospitalized and could not take our trip. I filed a claim and it was paid up to the policy limits.
    Everything about the claim process occurred as it should have. I anticipated hassles and delays, but that did not occur. Therefore, the the entire process exceeded my expectations!

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 19, 2017

    Thank you for your review. We are sorry to hear you weren’t able to take your trip, and we hope you get the chance to make it up soon. However, we are happy to hear our claims process exceeded your expectations. We look forward to helping protect any trips in the future!

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 16, 2017
    Carl from GA Verified Squaremouth Customer

    6

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    June 15, 2017
    Joann from FL Verified Squaremouth Customer

    Chris L from support was excellent to work with and provided concise information and I felt confident in my purchase

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 19, 2017

    Thank you for your review. We hope your trip went well, and we look forward to helping you protect the next one!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 12, 2017
    Tarlay from NH Verified Squaremouth Customer

    Unfortunately, we had to cancel/postpone our planned trip. I dealt with Arch Insurance & they handled our claim quickly and professionally.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 12, 2017

    Thank you for your review. We are sorry to hear you had to cancel your trip, but we look forward to helping protect the next one!

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    0 out of 0 people found this review helpful