Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 12, 2017
    Susan from WY Verified Squaremouth Customer

    Very easy to enroll.
    The coverage was what I was looking for. The price was right. Since I never needed Roam Rights assistance or coverage, I.can't comment on that.
    I will enroll again, when I travel in the future.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 12, 2017

    Thank you for your review. We are happy to hear your trip went well, and we look forward to helping protect your next one!

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 10, 2017
    Michelle from CA Verified Squaremouth Customer

    The only real way to know if an insurance company is good or not is when or if a claim is filed. Impossible to rate otherwise. I felt better traveling with some insurance, so would use them again.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 12, 2017

    Thank you for your review. We are pretty confident that if you needed to file a claim, you would have been satisfied with the process. Regardless, we are happy to hear your trip went well, and we look forward to helping protect your next one.

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  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    June 8, 2017
    Cynthia from IL Verified Squaremouth Customer

    RoamRight processed the claim quickly, even though the airline was uncooperative in giving me all the information I needed. The online claim form was easy to use. Great experience. I would purchase travel insurance from them again.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 8, 2017
    Mary Lou from MI Verified Squaremouth Customer

    I submitted a claim for an emergency room visit while in Costa Rica. It has been one week and I have not heard back from RoamRight, but this is a short turn around. I did telephone RoamRight to be sure they had my claim and the customer service rep was very courteous and friendly.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 12, 2017

    Thank you for your review. We do have your claim, but please note it takes 3-4 weeks for an examiner to make a decision. If you have any further question about your claim, please feel free to contact our claims department at 855-762-6252.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 8, 2017
    David from FL Verified Squaremouth Customer

    Our trip went well and we had no real opportunity to interact with the company other than checking on possible contingency needs in case of a missing a flight connection.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 12, 2017

    Thank you for your review. We are happy to hear your trip went well, and we hope we can help protect your next one!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 8, 2017
    Dennis from IA Verified Squaremouth Customer

    Great product and great service. Very easy application process. Would recommend this to everyone. Gave us a piece of mind as we traveled 12 days out of country.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 8, 2017

    Thank you for your review. We are happy to hear your trip went well and the insurance gave you peace of mind. We look forward to protecting your next trip.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    June 7, 2017
    Paul from CA Verified Squaremouth Customer

    We chose Roam Right due to past experience-no claim, but comprehensive policy.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 7, 2017
    Jacob from TX Verified Squaremouth Customer

    Although I did not file a claim, Squaremouth and RoamRight representatives were very kind and answered all of my questions swiftly which made me feel really comfortable when purchasing my insurance.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 8, 2017

    Thank you for your review. We are happy to hear you had a good experience choosing travel insurance, and we hope you choose RoamRight again in the future. Thanks!

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  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    June 4, 2017
    Mark from CA Verified Squaremouth Customer

    Fortunately, we did not have any claims. However, our flights were rescheduled without our knowledge, which was very frustrating. Unfortunately, such chicanery was not covered by our travel insurance.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 5, 2017

    Thank you for your review. We are sorry to hear about your flight being rescheduled, but we hope the rest of your trip went off without a hitch! We look forward to helping protect your next one as well!

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  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    June 4, 2017
    Richard from OK Verified Squaremouth Customer

    I phoned with a question and it was handled promptly and professionally.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    June 5, 2017

    I phoned with a question and it was handled promptly and professionally.

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    0 out of 0 people found this review helpful