Reviews, Sales and Service Ratings for RoamRight

RoamRight Sales & Service Data

Total Sales
14,883
since 2012
Monthly Sales
624
average monthly sales since 2012
Reviews
594
reviews since 2012
Overall Rating
4.49 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.49/5
RoamRight
4.49/5
average on squaremouth 13,563 policies sold - 262 average monthly sales over last 3 months - 14,698 reviews - overall rating 4.45 out of 5

RoamRight Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.49

average on squaremouth 4.45 out of 5

14,883 policies sold
0.4% negative reviews

0.4% (57) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    374
  • 4 star
    132
  • 3 star
    31
  • 2 star
    10
  • 1 star
    12
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    With the weather and cancelled flights of winter 2014, travel insurance was inexpensive peace of mind. I didn't make a claim, but the performance of the insurer and the comments from those who had made claims, convinced me that my premium was well-spent.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I can only provide relevant feedback for my insurance provider before the trip, since I did not need to contact them during my trip, nor did I make a claim. The process of buying a policy was quick and straightforward, unlike some competing companies. I was going to Cuba, which required some extra considerations, and my insurer handled them well.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Lost nothing, filed no claim. Getting the insurance was easy and clear and the price was fair enough and better than most.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Didn't end up using the insurance just happy we had it just incase. So much cheaper then paying for the insurance w the cruise. My wife and I would've had to pay over $for insurance

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We were fortunate not to need to make any claim. But it was comforting to know we had excellent coverage for a very competitive cost.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    extremely easy to sign up - representative was helpful and knowledgeable. did not need to file a claim.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Information we got regarding the policy was great. Fortunately, we had no issues and cannot give ratings to the other questions.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I was nervous about actually making a claim as the carrier was not a known name. Although I was happy to pay for insurance this way it was more a case of just knowing I had something to fall back on on an emergency.

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    2 out of 4 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Claim is in process

    Review Updated 09/16/2014

    I felt their settlement amount was fair. The time it took seemed excessive..... 4 months from injury and notification to settlement..... but I have had very little other insurance claim experiences, so maybe this is normal.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I called to ask about travel insurance ID tags for my luggage to help in recovery if they were lost or delayed and they said that they did not supply them. I had received some from another travel insurance carrier and they saved the day while traveling in Italy on a previous trip.

    During Trip
    I did not encounter any problems during our trip, therefore I did not have to contact them.

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    1 out of 2 people found this review helpful