Reviews, Sales and Service Ratings for RoamRight

RoamRight Sales & Service Data

Total Sales
15,592
since 2012
Monthly Sales
609
average monthly sales since 2012
Reviews
612
reviews since 2012
Overall Rating
4.49 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.49/5
HCC
4.49/5
average on squaremouth 13,163 policies sold - 252 average monthly sales over last 3 months - 14,941 reviews - overall rating 4.47 out of 5

RoamRight Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.49

average on squaremouth 4.47 out of 5

15,592 policies sold
0.4% negative reviews

0.4% (58) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    387
  • 4 star
    135
  • 3 star
    32
  • 2 star
    10
  • 1 star
    13
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I have just filed my claim with roamright, and I will know more as to how they handle my claim in the next few days. I will update you later.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We thought we were going to be kept from boarding as the country we were flying to had new requirements. When we called Roam Right they were very courteous although they could not help us.

    Response Received
    RoamRight
    RoamRight
    The RoamRight Team

    Thank you for choosing RoamRight. You can always contact our assistance center before you travel to check on entry requirements. Better yet, you can find this information in the RoamRight app, which you can download and access using your policy information. Please keep us in mind the next time you need travel insurance.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Great coverage, great rates, easy purchase!

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    My husband, age 56, passed away on 5/5/15. We are awaiting his final death certificate so we can file a claim.

    Response Received
    RoamRight
    RoamRight
    Vicki Z.

    Please accept our heartfelt condolences for your loss. Take your time - when you are ready, our claims team is here to help. Call us at 855-762-6252 and we’ll guide you through the process.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Service great--knowledgeable and so helpful.

    Response Received
    RoamRight
    RoamRight
    The RoamRight Team

    Thank you for choosing RoamRight! Our team is always happy to help, and we hope you’ll remember us next time you travel.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    The travel part has been claimed and we have been reimburse the entire amount. We are now waiting for medical bills to come in.
    Most certainly will recommend this policy to others

    Response Received
    RoamRight
    RoamRight
    The RoamRight Team

    We hope everyone in your party is feeling better, and are glad we could help during your trip. Thank you for recommending us to others.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Fantastic , easy and efficient way to pick up insurance for trip. Service for choosing just the right package was superb. Definitely will use again. Better coverage for the price than boat insurance!

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Policy seemed to cover everything important. Thankfully we did not have to file a claim.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    The policy was fine. Reasonably priced, minimal coverage. My only issue is that it was not clear on the web site what was and was not covered and I needed to contact a representative who was very helpful and lovely.

    Response Received
    RoamRight
    RoamRight
    The RoamRight Team

    Thank you for choosing RoamRight! Please keep us in mind for your next trip.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Recommended by a friend

    Everything was made easy

    yes I would recommend

    Response Received
    RoamRight
    RoamRight
    The RoamRight Team

    We love it when happy RoamRight customers refer their friends to us! We look forward to serving you (and perhaps some of your friends too?) on future trips.

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