Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 2 out of 5
    Policy:
    Preferred
    Review Received:
    September 28, 2019
    James from GA Verified Squaremouth Customer

    Everything was fine. But it was confusing at times in terms of trying to pick the best policy option for me. I figured it out eventually, but my conversation with customer service was not very helpful. They could not adequately answer my questions. The email prior to our trip was extremely helpful.

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    4 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 28, 2019
    JAMES from GA Verified Squaremouth Customer

    Easy to work wit6. Answered my questions about the policy. Great price

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 23, 2019
    Susan from GA Verified Squaremouth Customer

    Quick & easy service, would recommend!

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    September 19, 2019
    Anonomous from AZ Verified Squaremouth Customer

    No contact means that there were no problems that would be addressed by policy. That is good. The purchasing of policy was easy once we decided what we wanted.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 17, 2019
    Elaine from MA Verified Squaremouth Customer

    Buying the policy was easy. It was clearly explained to me. Since happily I didn't have to file a claim, I can't comment on that part of the process.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
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    Review Received:
    September 17, 2019
    MS from TX Verified Squaremouth Customer

    Did not have to file a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 14, 2019
    Laura from GA Verified Squaremouth Customer

    We changed our destination in advance of our trip, and RoamRight customer service made it easy to change our policy.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
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    Review Received:
    September 4, 2019
    James deMaine from WA Verified Squaremouth Customer

    My initial trip with Uniworld to Venice was canceled because of damage to the ship. Arch RoamRight easily transferred my insurance to a substitute equivalent cruise by Uniworld. I was impressed by the ease of this procedure.

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    2 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    August 19, 2019
    Julie from CA Verified Squaremouth Customer

    It has been about 6 weeks since I filed the claim which seems excessively long to me. In addition, they requested on several occasions that I submit information I had already submitted and which the online portal showed they received. This seems like a delay tactic. I’m not happy with this service.

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    12 out of 14 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    August 17, 2019
    Tamara from CO Verified Squaremouth Customer

    Best money I ever spent was buying the medical travel insurance. Had to be medivac from Croatia to home after 12 days hospital in Croatia.

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    20 out of 20 people found this review helpful