Sales & Service Data

TOTAL SALES
34,612
Since 2007
MONTHLY SALES
207
Average Monthly Sales Since 2007
REVIEWS
2,001
Since 2007
Overall Rating
4.42 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

34,612
policies sold

0.7%
negative reviews

0.7% (234) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1235
  • 4 stars
    404
  • 3 stars
    128
  • 2 stars
    43
  • 1 stars
    67
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

Seven Corners Inc Reviews


  • Overall Rating 5 out of 5
    Policy:
    RoundTrip Choice
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Needed to extend the coverage for my trip by one additional week prior to my departure. Change was handled expeditiously and professionally.

    Was this review helpful to you?

    7 out of 7 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    RoundTrip Choice
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Didn't contact them at all but the information sheet was great to have.

    Claim Process
    No claim this trip. Other trip we did have a claim and it was payed promptly and we had no complaints with Four Corners. We use Squaremouth for all our trips to book the insurance and have been very happy overall

    Was this review helpful to you?

    7 out of 7 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    RoundTrip
    Review Received:
    From: Verified Squaremouth Customer

    We had my wife's earrings stolen during our vacation. We submitted a claim and got the payment $300 which is the max. for any single item stolen under the policy that we purchased. I would use the same carrier again.

    Was this review helpful to you?

    6 out of 6 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    RoundTrip
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not need the service during the trip

    Claim Process
    It took them way too long to review and settle this very simple claim.

    Was this review helpful to you?

    6 out of 6 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    RoundTrip
    Review Received:
    From: Verified Squaremouth Customer

    Fortunately I cancelled soon enough for everyone to be able to rebook. The refund processing was fast and they answered my many questions. They did, however, require 24 pages of documentation for 2 airline tickets and 4 hotel cancellation fees. It took days to get everything together.
    It probably cost them more in man hours to process than any other costs.

    Was this review helpful to you?

    6 out of 6 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    RoundTrip Choice
    Review Received:
    From: Verified Squaremouth Customer

    The claim process is a nightmare. As a result of an accident, our trip was interrupted and we had a medical evacuation. The resulting trip cancellation and other costs still have not been paid (now July), despite repeated submissions of requests for information to Square Mouth. Word to warning to travelers: print out every reservation prior to and save copies of every expense during your trip, even if you are hospitalized and incapacitated! Very difficult/impossible to communicate with medical personnel in remote regions. Paper documentation and not just credit card charges are required, even for obvious items like additional hotel costs because of the accident. When you are in a panic mode and waiting for evacuation, these details are not a priority.

    Seven Corners is handling the processing and does not return phone calls. We are now working with Brandi in Square Mouth Zero Complaint Policy, who is slowly helping to resolve our claim but it has been one month (6/4/15) since our first contact with her and still no resolution. This is a part-time job to deal with the insurance process. Buyer beware.

    Review Updated: 07/23/2015

    So easy to purchase coverage, so impossible to process and receive insurance settlement. Our trip was in January and it is nearly August and we have yet to be fully compensated for our trip interruption coverage. FYI: read 21+ page fine print for limitations. Also, if you have an accident and in the turmoil, neglect to get receipts in English or fully documented, the expense will be ignored. Calls to Seven Corners or Square Mouth are not returned - ie, Square Mouth call to our home (not cell or work???) was returned on July 17 and I have still not heard from Brandi as of July 23.

    Was this review helpful to you?

    5 out of 5 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    RoundTrip Choice
    Review Received:
    From: Verified Squaremouth Customer

    I submitted a claim before left and still have not heard from the claim
    Dept. I am only able to speak to a sales rep. Considering calling the attorney General office.

    Was this review helpful to you?

    5 out of 5 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    RoundTrip Economy
    Review Received:
    From: Verified Squaremouth Customer

    Seven Corners, Inc. had some impossible and utterly unreasonable requirements to reimburse me for a modest bona fide claim.

    Was this review helpful to you?

    10 out of 12 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    RoundTrip
    Review Received:
    From: Verified Squaremouth Customer

    I filed a claim over two months ago and am still waiting to hear back from them.

    Response From:
    Seven Corners Inc
    Seven Corners Inc:
    Suzanne Munson
    Response Received:

    We sent a letter on 8/5/13 requesting additional information that is needed in order to process your claim. We will have one of our claims analyst contact you with more information.

    Was this review helpful to you?

    7 out of 8 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    RoundTrip
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    claim submitted by emailStill waiting for reply

    Was this review helpful to you?

    4 out of 4 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

Read more

Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

Read more

One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

Read More