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Thank you for providing good coverage travel insurance at a competitive price! I especially appreciate the provision of a pre-existing condition allowance.
Easy to use with good choices for coverage
I am sorry that I didn’t see the severe limits for stolen or lost property.
I've been in contact with seven corners insurance and they have been very cooperative in assisting me with my medical condition and providing support to move me from Brooklyn 2 Daniel island South Carolina for continued rehab mr. Shelton acting very much in my interest and it was appreciated
I had questions regarding potential carrier bankruptcy protection that were thoroughly addressed by the representative. I left the experience confident that I had purchased the right product.
Follow-up request on documentations that has no merit, was originally provided, or is impossible to obtain given the circumstances of the occurrences.
Would recommend the product given my experience, seemed reasonably priced. I will use them again when I purchase nedical travel insurance.
I ordered transfer from my home to airport on Viator website, day before my flight I confirmed with supplier at what time they will pick me up in the morning for my flight, in the morning shuttle didn't picked me up at all, I tried to call them with no results, therefore I drove myself to the airport, I was late for my flight, so to get to my destination I bought new airline tickets and still missed first day of touring, my total extra expense was $1100 , I file claim, I provided all documents that I have, that clearly state that I had transfer on Oct.16 from my home to the airport, but I am not satisfied with responds this what I am getting from seven corners :
"Unfortunately, the attached document does not reflect the information requested.
In order for us to determine coverage for your claim, your policy requires that any delay of the Common Carrier be certified by that carrier.
We would need written documentation from the car company that confirms the scheduled pickup time, the actual pickup time, and the reason for the delay.
We will be happy to review any additional documentation upon receipt. However, we cannot continue our review of your claim until the requested documentation has been received."
How can I provide this kind of information I can't get in touch with transfer provider(may be they went out of business), and actual pick up time(they never shoved up). I see that your people tried to do everything by the book but this life and a lot of time you just cannot be so inflexible, I bought insurance just in case
specifically for this kind situation, and now have been victimized by Seven corners stuff.
Prior to our trip, we interacted with customer service just to get some clarifications on the policy. Good interaction. No claim needed to be filed during our trip but good to know that help was near if needed.
Filed a claim over two weeks ago with no reply
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
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