Sales & Service Data

TOTAL SALES
35,877
Since 2007
MONTHLY SALES
360
Average Monthly Sales Since 2007
REVIEWS
2,016
Since 2007
Overall Rating
4.42 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

35,877
policies sold

0.7%
negative reviews

0.7% (234) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1245
  • 4 stars
    407
  • 3 stars
    130
  • 2 stars
    43
  • 1 stars
    67
Top Providers
RoamRight
4.53/5
Tin Leg
4.51/5
HTH Travel Insurance
4.49/5

Seven Corners Inc Reviews


  • Overall Rating 5 out of 5
    Policy:
    RoundTrip Choice
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Needed to extend the coverage for my trip by one additional week prior to my departure. Change was handled expeditiously and professionally.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Liaison International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I purchased this travel insurance while in the UK, extending my trip there. when i arrived home in Canada I found the documentation had arrived here which didn't really help me while i was away.

    During Trip
    All those at Squaremouth especially Brandi Morse was wonderful when I spoke to her reassuring me all the way to the UK and back.

    Claim Process
    No claim was made

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    RoundTrip Economy
    Review Received:
    From: Verified Squaremouth Customer

    Seven Corners, Inc. had some impossible and utterly unreasonable requirements to reimburse me for a modest bona fide claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    RoundTrip Choice
    Review Received:
    From: Verified Squaremouth Customer

    I submitted a claim before left and still have not heard from the claim
    Dept. I am only able to speak to a sales rep. Considering calling the attorney General office.

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    0 out of 0 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    RoundTrip Economy
    Review Received:
    From: Verified Squaremouth Customer

    Just before I left I was informed that 'death of a family member" was NOT a covered event as it was a "pre-existing condition". What nonsense.It made it clear there was no intention to respect or pay any claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    RoundTrip Economy
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    My wife developed a medical condition on the plane headed to Hong Kong. I tried 4 times in Hong Kong to call collect for assistance and it was refused 4 times. I called on my credit card and after quite a long hold, the agent was really no help at all and didn't have a clue as to why my collect calls were rejected. Everything turned out ok but I was told that they probably won't re-imburse me for the $50 phone call.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    RoundTrip Economy
    Review Received:
    From: Verified Squaremouth Customer

    It's been 4 months now since I started my claim and still not yet resolved . I purchased travel insurance because I bought a non refundable ticket only because it was cheaper, and squaremouth is trying to get the airline to reimburse me when the ticket I bought was refundable. I am very disappointed.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    RoundTrip
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not need the service during the trip

    Claim Process
    It took them way too long to review and settle this very simple claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    RoundTrip
    Review Received:
    From: Verified Squaremouth Customer

    Trip was cancelled by tour operator.
    Provider not paying claim.
    Legal action being considered.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    RoundTrip Economy
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    My wife had to have emergency shoulder surgery about 3 weeks before our planned departure to Mexico. I have received the claims package and I'll be submitting it to your office as soon the surgeon completes his part of the information.

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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