Reviews, Sales, and Service Ratings for
Seven Corners

More when I see how my claim for loss of items in my luggage is ejudicated.

no interaction

After purchasing the policy, I called Seven Corner’s and requested a change due to leaving one day earlier than the insurance showed and everything was cleared up. We did not use the insurance but in light of the Covid pandemic, it gave us peace of mind. Than you.

Only thing that I found anywhere near an issue was the problem applying. It was not very bad but at times a bit confusing.

It is and has been a horrible experience, I will never ever do this again. I did file a claim on January 14th 2022, still nothing resolved on March 19th. Called a few times and no one can give me any answers other then it is under review. Very , very frustrating. Think how one has 10 days to purchase insurance, but have to wait months to get any answers after submitting a claim. Very frustrating.

I spoke with Hannah out of office hours on February 24 2022, concerning whether we could or should go ahead with trying to rejoin our holiday after my husband's recovery from Covid. She explained that the trip delay feature would allow us to purchase air fare even though it was much more than we originally had spent. She also cautioned us that this would have to be verified in a claim and that she was advising, not completing a claim. However, I appreciated the fact that the call was answered quickly, competently and helpfully, allowing us to make a decision to go ahead.

ease of purchase thru squaremouth

Very unhappy with service. Filed a claim with supporting documentation on 1/31/22. Sent them an email on 2/14/22 requesting status and in response, they told me "Your assigned claims advisor will review them and contact you if we need additional information. Your claims advisor looks forward to working with you." Emailed them again on 2/17/22 requesting contact information for claims advisor. To date, have heard nothing. Checked online today, 6 weeks after submission of claim, to see it is only in the "Received" status. Tried interacting with "Chat" to be told "No agents are available". Sent them another email today. Very unprofessional and frustrating, to say the least.

This is unacceptable.

There was an issue with purchasing the policy. It didn’t go through but once I contacted customer service they fixed it.