Reviews, Sales, and Service Ratings for
Seven Corners

Awaiting the results of the claim with Seven Corners. So far, so good. So, my "claim" ratings above are still incomplete.

The process was easy and straightforward. I thought the insurance was a little expensive but glad to have it

In speaking with the Customer Service Representative when I was choosing a policy, I found her to be quite helpful. She worked with me to find a policy that was present earlier but was not available at this time. She reviewed my options and answered all of my questions. Good to work with.

Fortunately, I did not have to file a claim.

our flight changed at the last minute:
---------- Forwarded message ---------
From: Air Canada Flight Notification

I filed my claim almost a month ago and have not heard anything. When I try to check on it through customer service it takes a hour to speak to anyone, it’s very frustrating.

More information after my claim is reviewed.

I entered a claim for cancellation for any reason. I cancelled the trip with the provider within the 60 day penalty period subject to a 30% penalty. My claim is for the penalty amount. I entered the claim 24 days ago and provided all relevant information. I called to check progress, and had towait for a call back.

I was advised that claims are taking over 70 days to process. I think this is pathetic. Their customer service is terrible in terms of waiting times to speak to a representative and their turnaround time on processing claims.

I would not purchase from them again and SquareMouth should alert customers about this deficiency.

Unable to contact anyone at square mouth for a long time - after several calls and long waits I was told I had to call seven corners! What a waste of time!

I didn’t get a response to my email questions so I’m happy I didn’t need to file a claim because my questions were never answered.

I had a situation when I was travelling (losing personal items and passports which created trip interruptions and coverage issue), I tried to ask a few questions regarding my policy and coverage, but the feedbacks are rather general and not specific enough to help with my filing of claims.

I asked another question about the extension or an additional purchase of my policy, but I haven't heard back anything in two days.

I filed a claim in late December, and haven't heard back anything neither and I understand that can take 30 days. Let's see what happen by then. I don't have enough information to rate the whole experiences at this moment yet.